2-10
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error:
26.2:01
Problem
Description:
Bad contact detected in ISS slot2 floater.
Corrective Action:
Try the following:
îš„ Remove the Black Ink Cartridge and reinstall it in to the Printer.
îš„ Replace the Black Ink Cartridge.
îš„ Check that the ISS to Cartridge cable (Black Ink Cartridge) is not
damaged and is correctly connected to the Ink Supply Tubes PCA.
îš„
Replace the ISS to Cartridge cable (Black Ink Cartridge)
⇒ Page 8-58
.
 Replace the Ink Supply Tubes ⇒ Page 8-33.
System Error:
26.3:01
Problem
Description:
Bad contact detected in ISS slot3 floater.
Corrective Action:
Try the following:
îš„ Remove the Cyan Ink Cartridge and reinstall it in to the Printer.
îš„ Replace the Cyan Ink Cartridge.
îš„ Check that the ISS to Cartridge cable (Cyan Ink Cartridge) is not
damaged and is correctly connected to the Ink Supply Tubes PCA.
îš„
Replace the ISS to Cartridge cable (Cyan Ink Cartridge)
⇒ Page 8-58
.
 Replace the Ink Supply Tubes ⇒ Page 8-33.
System Error:
26.n:10
Problem
Description:
Order of Ink Supplies incorrect.
Corrective Action:
Try the following:
îš„ Remove the Ink Cartridges and check that they are the correct ones for
this Printer and that they are inserted in the correct position.
îš„ Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
System Error:
26:14
Problem
Description:
A wrong Ink Cartridge has been detected.
Corrective Action:
Try the following:
îš„ Remove the Ink Cartridges and check that they are the correct ones for
this Printer.
îš„ Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
îš„ Replace the Ink Cartridges.
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