2-4
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error:
01.2:10
Problem
Description:
ISS PCA faulty - Humidity sensor out of scale or NVM backup failure.
Corrective Action:
Try the following:
îš„ Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
îš„
If the System Error continues, replace the Ink Supply Tubes
⇒
Page 8-46.
System Error:
02:10
Problem
Description:
Encoder seems to be wrong.
Corrective Action:
Try the following:
îš„ Check that the Carriage Stopper is correctly installed (Refer to Carriage
Disassembly Instructions ⇒ Page 8-82, Step 16. ).
 Replace the Carriage Assembly ⇒ Page 8-82.
îš„ If the System Error continues, replace the Encoder Strip and Encoder
Sensor ⇒ Page 8-72.
Only replace one component at a time and check if the error
has gone before replacing another component. Using this
procedure you will be able to determine exactly which
component failed.
System Error:
02.1:10
Problem
Description:
Problem with the Carriage PCA.
Corrective Action:
Try the following:
îš„ Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
îš„ Check that the Trailing Cable is not damaged.
îš„ Check that the Trailing Cable is correctly connected to the Carriage PCA,
Interconnect PCA and to the Gamut PCI PCA.
 Replace the Carriage PCA ⇒ Page 8-75.
îš„
If the System Error continues, replace the Gamut PCI PCA
⇒
Page 8-98.
Only replace one component at a time and check if the error
has gone before replacing another component. Using this
procedure you will be able to determine exactly which
component failed.