2-5
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error:
03:10
Problem
Description:
Problem with the Power Supply Unit.
Corrective Action:
Try the following:
îš„ Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Perform the Electronics Modules Test (⇒ Page 4-17) to troubleshoot the
problem further.
îš„
If the System Error continues, replace the Power Supply Unit
⇒
Page 8-113.
System Error:
05.1:10
Problem
Description:
CPU Fan is stopped or burnt.
Corrective Action:
Try the following:
îš„ Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Replace the CPU Fan ⇒
Page 8-107
.
îš„ If the System Error continues, r
eplace
the Main PCA ⇒ Page 8-105.
Only replace one component at a time and check if the error
has gone before replacing another component. Using this
procedure you will be able to determine exactly which
component failed.
System Error:
05.3:10
Problem
Description:
Main memory size failure.
Corrective Action:
Try the following:
îš„ Check that the minimum amount of memory is intalled correctly:
– 256MB for the HP Designjetjet 4000.
– 512MB for the HP Designjet 4020.
îš„ Check that the Memory Module is installed correctly.
îš„ Try installing the Memory Module in the other Memory slot and check if
the System Error appears.
îš„ If the System Error reappears, r
eplace
the Memory Module ⇒ Page 8-
103.
îš„ If the System Error does NOT reappear, then the original slot could be
faulty. In this case, replace the Main PCA ⇒ Page 8-105.