200 Troubleshooting EN
MEMORY SHORTAGE JOB
CLEARED
The printer did not have
enough free memory to
print the entire job. The
remainder of the job will
not print and will be
cleared from memory.
1. Press G
O
to continue.
2. Advise the customer to add
more memory to the printer or to
simplify the print job.
MEMORY SHORTAGE
PAGE SIMPLIFIED
The printer had to
compress the job to fit it in
available memory. Some
data loss might have
occurred.
1. Press G
O
to continue. (The
print quality of these pages might
not be acceptable.)
2. Advise the customer to add
more memory to the printer or to
simplify the print job.
NON HP TONER
DETECTED
alternates with
PRESS GO TO
CONTINUE
The printer has detected
that the toner cartridge is
not a genuine HP toner
cartridge because it does
not see or recognize the
toner cartridge’s
identification (model,
manufacturing date, and
serial number).
1. Make sure the toner cartridge
is a genuine HP toner cartridge.
A non-HP toner cartridge will
produce this error. Any printer
repair required as a result of
using non-HP toner is not
covered under the printer
warranty.
2
. If the HP toner cartridge is
new, the Elabel (cartridge
memory) is missing or has been
tampered with. If you believe the
toner cartridge is a fraud, call the
HP fraud hotline at
(1) (877) 219-3183 (toll-free in
North America).
3. If the HP toner cartridge is
used, the printer will not
recognize the cartridge until 20
pages have been printed. After
20 pages have been printed, the
error message disappears.
4. If the HP toner cartridge is
used, and the error message
remains after 20 pages have
been printed, the cartridge has
previously run out of toner.
Replace the toner cartridge.
OFFLINE
The printer is offline. Press G
O
to place the printer
online.
OUTPUT BIN FULL
alternates with
CLEAR PAPER FROM
[BINNAME]
The output bin is full and
needs to be emptied.
Remove the sheets from the
output bin.
Table 37. Printer messages (continued)
Control panel
message
Explanation Recommended action
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