EN Chapter 7 Troubleshooting 201
PAPER WRAPPED
AROUND FUSER
Print media is wrapped
around the fuser.
1. Turn the printer off to keep the
media from wrapping more firmly
around the fuser.
2. Open the top cover and
remove the toner cartridge.
3. Remove all the visible media.
4. Leave the printer turned off
and remove the fuser to remove
any remaining print media.
PERFORM PRINTER
MAINTENANCE
To ensure optimum print
quality, the printer prompts
the customer to have
routine maintenance
performed every 200,000
pages.
Install the printer maintenance
kit. You must reset the
maintenance page count after
performing printer maintenance
by pressing I
TEM
- and V
ALUE
-
while turning the printer on.
Note
The printer maintenance kit is a
consumable item and is not
covered under warranty.
PROCESSING JOB
The printer is processing a
job.
Wait for the job to finish. This can
take several minutes for a
complex print job.
PROCESSING CLEANING
PAGE
The printer is conducting
the manual cleaning-page
process.
Wait for the job to finish. This can
take up to 2.5 minutes.
RAM DISK DEVICE
FAILURE
The RAM disk had a
critical or fatal failure.
1. Reseat the RAM disk.
2. Replace the RAM disk.
RAM DISK FILE
OPERATION FAILED
The requested operation
could not be performed (for
example, attempting to
download a file to a non-
existent directory).
1. Check the filename and
directory name.
2. Reseat the RAM disk.
3. Retry the operation.
Table 37. Printer messages (continued)
Control panel
message
Explanation Recommended action
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