HP 500 - Page 104

3/27/97 11:20 am Final version given to printer
...............................................................................................................
7-7
HP Company Confidential
7. Getting Help
Clear document jam, then
press START.
One of the following has
happened:
• Your document jammed
while being fed through
the document tray, or
• The HP OfficeJet
loaded multiple sheets of
your document simulta-
neously, instead of one at
a time, or
• You loaded a document
in the document tray
that’s longer than the 14-
inch (35.6-cm) maxi-
mum.
• Remove the document from the
document tray*, then reload it
and press
Start
to clear the mes-
sage. Re-start your job.
Note: Do not load documents
that are longer than 14 inches
(35.6 cm).
*If the document is jammed, lift the
cover and clear the jam. To display
document jam-clearing instructions
on your computer screen, follow this
path: HP OfficeJet Manager/Help/
Troubleshooting/Scanning/Paper is
jammed or isn’t feeding properly/
Document is stuck in the HP Office-
Jet.
Clear paper jam, then
press START.
and
Clear paper jam
One of the following has
happened:
• Paper jammed while
being fed through the
paper supply tray, or
• The HP OfficeJet
loaded multiple sheets of
the paper supply simulta-
neously, instead of one at
a time, or
• The paper you loaded in
the paper supply tray is
longer than the 14-inch
(35.6-cm) maximum.
Remove the paper from the
paper supply tray.
Open the cover and clear
the paper path. (To display step-
by-step, illustrated instructions
on your computer screen, follow
this path:
HP OfficeJet Manager/
Help/How Do I?/Maintaining the HP
OfficeJet/Clearing a paper jam.)
Pull the document tray for-
ward, reload the paper* into the
paper supply tray, then push the
document tray back into place.
* If you have plain paper loaded,
turn over the stack of paper before
reloading it, so that any curl in the
paper is reversed.
Note: Do not load paper that’s
longer than 14 inches (35.6 cm)
into the paper supply tray.
Press
Start
to clear the mes-
sage and reset the HP OfficeJet.
This keypad
message:
Has this meaning:
And this action is
recommended:
1
2
3
4