42
Getting Help When Things Go Wrong
4
In Two-Sided Printing, the
binding margin appears in
the wrong place.
• Check the Page Setup dialog box to ensure you have checked Two Sided Safe
Margins and selected the correct paper orientation. See “Page Setup - Controlling
Page Layout” on page 10.
• Make sure you selected the right Binding option in the Layout dialog box. See
“Layout” on page 14.
Print order (front to back, or
back to front) isn’t working.
• Turn Background Printing on. See “Background Printing” on page 16.
Print Cartridge Status Light
won’t stop blinking.
• See “Print Cartridge Status” on page 29.
• Make sure the printer’s top cover is closed.
The printer is jammed. • See “Clearing a Paper Jam” on page 43.
You have printing problems
on a networked printer.
• Make sure the printer has not been renamed. If the printer has been renamed,
return the printer name to HP DeskJet 970C.
• Do not rename the printer icon if you are using a JetDirect 300X External Print
Server.
• Do not rename the printer while it is printing.
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