Print-quality checklist ....................................................................... 126
General print-quality issues ............................................................. 127
Solve issues with printing color documents .................................... 131
Media-handling problems ................................................................................................. 132
Print-media guidelines ...................................................................................... 132
Solve print-media problems ............................................................................. 133
Performance problems ..................................................................................................... 134
Scan problems ................................................................................................................................... 136
Copy problems ................................................................................................................................... 139
Memory-card problems ...................................................................................................................... 143
Functional tests (SERVICE ONLY) ................................................................................................... 145
Engine-test print ................................................................................................................ 145
Service mode functions (SERVICE ONLY) ....................................................................................... 147
Cold reset .......................................................................................................................... 147
Restore defaults ................................................................................................................ 147
Cleaning mode .................................................................................................................. 147
USB speed ........................................................................................................................ 147
Less paper curl ................................................................................................................. 148
Archive print ...................................................................................................................... 148
NVRAM initialization ......................................................................................................... 148
Continuous self-test .......................................................................................................... 149
Scan calibration ................................................................................................................ 149
Display test ....................................................................................................................... 150
Control-panel button test .................................................................................................. 151
Show FW version .............................................................................................................. 151
Color calibration ................................................................................................................ 151
Memory cards ................................................................................................................... 152
Cleaning the ETB .............................................................................................................. 153
Troubleshooting tools ........................................................................................................................ 154
Device pages .................................................................................................................... 154
Demo page ....................................................................................................... 154
Configuration page ........................................................................................... 154
Supplies Status page ....................................................................................... 154
Error report ........................................................................................................................ 154
HP ToolboxFX ................................................................................................................... 154
View HP ToolboxFX ......................................................................................... 155
Troubleshooting tab ......................................................................................... 155
Repetitive-image-defect ruler ............................................................................................................ 156
Firmware and software updates ........................................................................................................ 157
7 Parts and diagrams
Overview ............................................................................................................................................ 160
Assembly locations ............................................................................................................................ 162
Upper Cover Assembly ...................................................................................................................... 170
Internal assemblies ............................................................................................................................ 172
Diagrams ........................................................................................................................................... 192
Alphabetical parts list ......................................................................................................................... 193
Numerical parts list ............................................................................................................................ 199
Appendix A Specifications
vi ENWW
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