Scheduling fax printing (memory lock) ............................................................................................... 43
Enable or disable the fax printing schedule ....................................................................... 43
Create a fax printing schedule ........................................................................................... 44
Use Fax over VoIP networks .............................................................................................................. 46
4 Solve fax problems
Is your fax set up correctly? ............................................................................................................... 48
What type of phone line are you using? ............................................................................ 48
Are you using a surge-protection device? ......................................................................... 48
Are you using a phone company voice-messaging service or an answering
machine? ........................................................................................................................... 48
Does your phone line have a call-waiting feature? ............................................................ 49
Check fax accessory status ................................................................................................................ 50
Fax feature is not operating ................................................................................................................ 51
General fax problems ......................................................................................................................... 52
Problems with receiving faxes ............................................................................................................ 53
Problems with sending faxes .............................................................................................................. 55
Error codes ......................................................................................................................................... 56
Fax error messages ........................................................................................................................... 57
Send-fax messages ........................................................................................................... 58
Receive-fax messages ...................................................................................................... 59
Fax logs and reports ........................................................................................................................... 60
Print the fax call report ....................................................................................................... 60
Schedule fax call report printing ........................................................................ 60
Print the fax activity log ...................................................................................................... 61
Print the billing code report ................................................................................................ 61
Clear the fax activity log and billing code report ................................................................ 62
Print the blocked fax list report .......................................................................................... 62
Print the speed dial list report ............................................................................................ 62
Service settings .................................................................................................................................. 63
Settings in the Initial Setup menu ...................................................................................... 63
Settings in the Troubleshooting menu ............................................................................... 63
Settings in the Resets menu .............................................................................................. 64
Firmware upgrades ............................................................................................................................ 65
Appendix A Service and support
Hewlett-Packard limited warranty statement ...................................................................................... 68
Customer support ............................................................................................................................... 69
Appendix B Specifications
Fax accessory product specifications ................................................................................................. 72
Replacement parts and accessories .................................................................................................. 73
ENWW v
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