●
Are the paper guides aligned with the stack?
●
Is the paper tray correctly installed in the product?
Print cartridges
●
Is each print cartridge installed correctly?
●
Are original HP print cartridges installed?
●
Are the cartridges damaged?
ITB and fuser
●
Are the ITB and fuser correctly installed?
●
Is the ITB or fuser damaged?
Covers
●
Are the top cover and front cover closed?
Condensation
●
Does condensation occur following a temperature
change (particularly in winter following cold storage)? If
so, wipe the affected area dry or leave the product on for
10 to 20 minutes.
●
Was a print cartridge opened soon after being moved
from a cold to a warm room? If so, allow the product to
sit at room temperature for one to two hours.
Miscellaneous
●
Check for and remove any non-HP components (print
cartridges, memory modules, and EIO cards) from the
product.
●
Remove the product from the network, and ensure that
the failure is associated with the product before
beginning troubleshooting.
●
For any print-quality issues, calibrate the product. See
Calibrate the product on page 430.
Table 7-1 Pre-troubleshooting checklist (continued)
374 Chapter 7 Solve problems ENWW
To Next Page
Loading...
