Menu item Description
Fax Speaker Mode A technician can use this feature to evaluate and diagnose fax issues by
listening to the sounds of fax modulations. See
Solve fax problems
on page 507 .
Diagnostic Page Print a diagnostic page that includes color swatches and the EP parameters
table. See
Diagnostics page on page 434.
Disable Cartridge Check This item allows you to remove a print cartridge to help determine which
cartridge is the source of a problem. See
Disable cartridge check
on page 385.
Paper Path Sensors This item displays the status of each sensor in the paper path. See Paper-
path sensors test on page 408.
Paper Path Test This item tests the paper handling features of the product, such as the
configuration of the trays. See
Paper-path test on page 386.
Manual Sensor Test This item displays the status of each sensor, and allows manual testing of the
sensors. See
Manual sensor test (special-mode test) on page 387.
Component Test This item activates individual parts independently to isolate noise, leaking,
and other hardware issues. See
Component tests on page 409.
Print/Stop Test This item isolates print-quality faults more accurately by stopping the product
in mid-print cycle. Stopping the product in mid print cycle allows you to see
where the image begins to degrade. It also causes a jam that might need to
be manually removed. A service representative should perform this test. See
Print/Stop test on page 409.
Color Band Test Print a color-band test page to identify arcing in the high-voltage power
supply. See
Color-band test on page 440.
Scanner Tests Use this item to diagnose potential problems with the product scanner. See
Troubleshooting menu on page 50.
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Lower-lamp
●
ADF read motor
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Sensors
◦
ADF empty sensor
◦
Top-of-page sensor
◦
Register/deskew sensor
◦
ADF width sensor
◦
ADF jam cover sensor
◦
ADF length sensor
◦
Flatbed cover sensor
◦
Flatbed width sensor
◦
Flatbed length sensor
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ADF read motor reverse
●
ADF input motor
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ADF duplex solenoid
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ADF input reverse
382 Chapter 7 Solve problems ENWW