Control panel message Description Recommended action
57.04 Error To continue turn off and then
on
The low-voltage power-supply fan (FM1)
experienced an error.
1. Reconnect the connector J119 on the
DC controller PCA.
2. Immediately after turning on the
product, measure the voltage between
the connector J119-1 and J119-3 on the
DC controller PCA. If the voltage
changes from 0 V to approximately 24 V,
replace the power-supply fan.
57.07 Error To continue turn off and then
on
The delivery area cooling fan (FM3)
experienced an error.
1. Reconnect the connector J27 of the
delivery fan, connector J262 on the high
voltage power supply D PCA, and
connector J114 on the DC controller
PCA.
2. Immediately after turning on the
product, measure the voltage between
the connector J262-4 and J262-6 on the
high-voltage power supply D PCA. If the
voltage changes from 0 V to
approximately 24 V, replace the delivery
fan.
59.30 Error To continue turn off and then
on
The fuser motor experienced a startup error. 1. Perform the fuser motor component test
in the Troubleshooting menu.
2. Reconnect the connector J117 on the
DC controller PCA.
3. Replace the fuser motor. See
Fuser
motor on page 345.
59.40 Error To continue turn off and then
on
The fuser motor experienced a rotational
error.
1. Perform the fuser motor component test
in the Troubleshooting menu.
2. Reconnect the connector J117 on the
DC controller PCA.
3. Replace the fuser motor. See
Fuser
motor on page 345.
59.5Y ERROR
To continue turn off then on
A drum motor has experienced a startup
error.
●
Y=0: Black (drum motor 3) (M5) (J121)
●
Y=1: Cyan (drum motor 2) (M4) (J120)
●
Y=2: Magenta (drum motor 1) (M3) (M4)
(J120)
●
Y=3: Yellow (drum motor 1) (M3) (J120)
1. Perform the drum-motors component
test in the DIAGNOSTICS menu.
2. Reconnect the connectors J120 or J121
on the DC controller PCA.
3. Replace the appropriate drum motor.
See
Drum motor 1 on page 343 or Drum
motor 2 or drum motor 3 on page 344.
59.6Y ERROR
To continue turn off then on
A drum motor has experienced a rotational
error.
●
Y=0: Black (drum motor 3) (M5) (J121)
●
Y=1: Cyan (drum motor 2) (M4) (J120)
1. Perform the drum-motors component
test in the DIAGNOSTICS menu.
2. Reconnect the connectors J120 or J121
on the DC controller PCA.
3. Replace the appropriate drum motor.
See
Drum motor 1 on page 343 or Drum
motor 2 or drum motor 3 on page 344.
Table 7-12 Control-panel messages (continued)
452 Chapter 7 Solve problems ENWW
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