Event log messages
Print an event log
Print the event log
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch Print Event Log.
Show an event log
View the event log from the control panel
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch Show Event Log.
Clear the event log
Use the Service menu to clear the event log.
Clear the event log
1. Touch Administration.
2. Scroll to and touch Service.
3. Touch Clear Event Log.
Event log message table
Event log message Description Comments
10.40.00 Genuine HP Supplies Installed Transition from at least one non-HP to all
genuine HP supplies. (no control panel
message)
10.50.23 Fuser kit life reset above order threshold. For products without fusible link
10.80.YY Override not in use due to user limit
●
YY = 00 black print cartridge (K)
●
YY = 01 cyan print cartridge (C)
●
YY = 02 magenta print cartridge (M)
●
YY = 03 yellow print cartridge (Y)
The cartridge out override is deactivated
because the user limit was reached on at
least one cartridge.
10.81.00 Not printing black only Printing monochrome after the color
cartridge out was deactivated
468 Chapter 7 Solve problems ENWW
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