Control panel message Description Recommended action
4 If the message persists after clearing
all pages, contact HP Support at
http://www.hp.com/support/clj4700.
13.XX.YY JAM IN
DUPLEX PATH
For help press
There is a jam in the duplex path. 1
Press
for detailed information about
clearing the jam.
2 Press
and to step through the
instructions.
3 for more information, see
Clearing jams.
4 If the message persists after clearing
all pages, contact HP Support at
http://www.hp.com/support/clj4700.
13.XX.YY JAM IN TOP
COVER OR DUPLEX AREA
For help press
There is a jam in the top cover area. 1
Press
for detailed information about
clearing the jam.
2 Press
and to step through the
instructions.
3 for more information, see
Clearing jams.
4 If the message persists after clearing
all pages, contact HP Support at
http://www.hp.com/support/clj4700.
13.XX.YY JAM INSIDE
DUPLEXER
For help press
Paper is jammed in the duplexer. Check the
device for jammed paper.
1
Press
for detailed information about
clearing the jam.
2 Press
and to step through the
instructions.
3 for more information, see
Clearing jams.
4 If the message persists after clearing
all pages, contact HP Support at
http://www.hp.com/support/clj4700.
13.XX.YY MULTIPLE
JAMS IN PAPER PATH
For help press
There are multiple jams in the paper path.
This includes the top cover area.
1
Press
for detailed information about
clearing the jam.
2 Press
and to step through the
instructions.
3 for more information, see
Clearing jams.
4 If the message persists after clearing
all pages, contact HP Support at
http://www.hp.com/support/clj4700.
13.XX.YY MULTIPLE
JAMS IN DUPLEX PATH
For help press
There are multiple jams in the duplex path.
This includes the top cover area.
1
Press
for detailed information about
clearing the jam.
2 Press
and to step through the
instructions.
186 Chapter 8 Problem solving ENWW
To Next Page
Loading...