HP Color LaserJet CM1015 - Evaluation; Total cost of ownership factors; Cost per page considerations

10 Evaluating color MFPs
• Count on HP reliability. By far the biggest contributor to user productivity is the reliability of HP equipment,
support, and service. Instead of experiencing frustration and downtime while waiting for repairs, users are
getting their work done.
Evaluation
Total cost of ownership is more than just purchase price and cost per page. To calculate the true total cost of
ownership, consider the following factors:
• Initial purchase price, including any accessories needed in a small business or home office environment.
Note To ensure accurate comparisons between MFPs, be sure to compare street prices (or what the
customer actually pays) rather than list prices.
• Warranty and service costs.
• Energy consumption costs. (Some manufacturers require you to choose between fast warm-up times and
energy efficiency, while HP offers both.)
• Costs of outsourcing vs. in-house printing.
• User productivity costs. (How easy is it to learn to use the MFP? How easy is it to print your documents
correctly?)
• Special media costs. (Does the product require special paper? Can recycled paper be used?)
• Supplies costs. (Do you have to purchase a starter kit? Does the MFP come with demonstration supplies
that have a reduced life? What does it cost, in both expense and downtime, to replace supplies?)
• Cost per page.
It is difficult for end-users to calculate the cost per page due to many variables. Therefore, many
manufacturers provide a cost per page calculation. When assessing cost per page, keep the following in
mind:
• Make sure the cost per page associated with an MFP’s print sample represents that sample. Some
manufacturers may quote the cost of printing in a draft mode, when the sample they give you is
printed in their best mode, which requires more toner or ink.
• Ensure that costs are compared consistently among competitors. Some competitors quote the cost of
printing using prices for supplies that are lower than most consumers actually pay.
• Take note of whether special media is required for the print sample.
• Make sure all the supplies are included in the cost per page calculation and not hidden as service
items. Also, remember that supplies used during routine cleaning and warm-up cycles are not always
included in the supply’s yield, which directly affects cost.
• Watch for other hidden costs (such as unusable output, which wastes toner).