Tray <X> open
Description
The specified tray is open or not closed completely.
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X = 2: Tray 2
●
X = 3: Tray 3
●
X = 4: Tray 4
●
X = 5: Tray 5
Recommended action
1. Close the tray.
2. If this message displays after the lifter drive assembly was removed or replaced, make sure that the
connector of the assembly is connected correctly and fully seated.
3. If the error persists, use the paper size switches in the Tray/Bin manual sensor test to test the switches.
4. If the switches do not respond, replace the associated lifter drive assembly.
Tray <X> overfilled
Description
The tray is filled above the stack-height mark.
●
X = 2: Tray 2
●
X = 3: Tray 3
●
X = 4: Tray 4
●
X = 5: Tray 5
The overfilled condition is sensed by the stack surface sensor when the tray is first closed. If the stack
surface sensor does not move down (because the tray is too full), the overfilled message will be displayed
and the tray will not be available for printing.
NOTE: See Overfill error for more information
Recommended action
1. Open the tray and remove paper until the tray filled indicators can be seen.
2. Close the tray.
3. Make sure that all connections from the DCC to the paper pickup assembly and lifter drive assembly are
fully seated and connected.
4. If the lifter drive assembly was removed or replaced, make sure that the connector on the assembly is
connected correctly and fully seated.
5. If the error persists, perform a tray bin sensor test for the paper stack sensor of the specified tray.
Replace sensors if necessary.
6. If the error persists, replace the paper pickup assembly.
424 Chapter 2 Solve problems ENWW
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