Table 2-27 Color image defects (continued)
Problem Cause Solution
The printed page contains wrinkles
or creases.
The roller or feed guide is dirty. Clean any dirty components.
The feed roller is deformed or has
deteriorated.
Replace the corresponding components that
include the roller or the product.
The paper feed guide is damaged. Replace the corresponding components that
include the roller or the product.
The front of the page is dirty.
The photosensitive drum is dirty. Replace the imaging-drum-cartridge.
The fuser roller or pressure roller is dirty. Run the cleaning page several times. If the
dirt does not come off, replace the fuser
delivery assembly.
Repetitive horizontal lines.
A roller is dirty. See repetitive image defect ruler. Clean the
indicated roller. If the contaminate does not
come off, replace appropriate roller or
assembly.
Pages have flecks of toner.
The fuser roller or pressure roller is dirty. Run the cleaning page several times. If the
dirt does not come off, replace the fuser
delivery assembly.
Pages have one or more skewed
color planes (can appear on the
right or left side of the page).
Remove, and then reinstall the imaging-
drum-cartridge associated with the defect.
92 Chapter 2 Solve problems ENWW