Control-panel message Status alert Description Recommended action
Replace supplies More than one supply item is low. Check the supply-level gauges
on the control panel, or, if
possible, print a supplies status
page to determine which
cartridges are low.
Right door open CLOSE RIGHT DOOR message
appears although the door is
closed.
1. Reconnect the connector
(J708) of the 24V interlock
switch and the connector
(J121X) on the DC
controller PCA.
2. Check the sensor flag of the
right door. If it is damaged,
replace the right door
sensor unit.
Close the door.
Unexpected size in tray #
Load <size> press [OK]
SIZE MISMATCH message
appears although the media is
loaded on the configured pickup
source with correct size.
1. Run the switch test in the
sensor monitor mode to
verify that the
corresponding media width
switch and media end width
switch are functioning
correctly.
2. Reconnect the
corresponding connector of
the switch:
◦
Printer cassette:
Intermediate
connector (J742) and
the connector (J151)
on the DC controller
PCA.
◦
PF cassette:
Connector (J2007) on
the PF controller PCA.
Used <color> Cartridge in use A used print cartridge was
detected and accepted.
No action necessary.
Used <color> installed
To accept press [OK]
The product has detected a used
print cartridge that was installed.
Press the OK button to continue.
Used cartridges installed
To accept press [OK]
The product has detected
multiple used print cartridges that
were installed.
Press the OK button to continue.
Used supplies in use Used print cartridges are
installed.
No action necessary.
Used supply installed
To accept press [OK]
A used print cartridge is installed. Press the OK button to continue.
228 Chapter 3 Solve problems ENWW
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