HP Compaq nc6000 Startup Guide

Additional Information, Help, and Updates
Startup Guide 2–5
Contacting Technical Support
If you cannot solve a problem using the online Help or the
documentation provided with your notebook, you can call
technical support.
To obtain a list of worldwide customer support telephone
numbers, use any of the following methods:
■ In Windows 2000, Start > Settings > Control Panel > System
icon > Support Information button.
■ In Windows XP, select Start > Control Panel > Performance
and Maintenance icon > System icon.
■ Refer to the Worldwide Telephone Numbers booklet included
with the notebook to contact an HP Customer Care Center or
visit the HP Web site at
http://www.hp.com.
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■ Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
■ Purchase date on your invoice.
■ Conditions under which the problem occurred.
■ Error messages that have displayed.
■ Manufacturer and model of any optional printer connected.
■ Operating system version number and registration number.
View these numbers in the System Properties window of your
operating system.
■ The version of the system ROM installed on the notebook.
334088-001.book Page 5 Friday, July 11, 2003 3:39 PM

HP Compaq nc6000 Specifications

General

Display	LCD
TV-in port	No
Modem speed	56 Kbit/s
Internal modem	Yes
Multi-bay devices	Tweede batterij, tweede vaste schijf, diskettedrive
Power supply type	AC 90~264V, 1.6A, 47-63 Hz, 4/50 kV
Dimensions (WxDxH)	318 x 262 x 34 mm
Wireless technology	IEEE 802.11b/g, Bluetooth
TV-out type	S-Video
Charging port type	DC-in jack
PS/2 ports quantity	0
USB 2.0 ports quantity	2
CardBus PCMCIA slot type	Type III
Pointing device	Touchpad
HDD speed	4200 RPM
Optical drive type	DVD-ROM
Total storage capacity	40 GB
Compatible memory cards	SD
Audio system	Premier Sound 16-bits
Storage temperature (T-T)	20 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 90 %
Non-operating relative humidity (non-condensing)	5 - 90 %
Processor cache	1 MB
Processor frequency	1.7 GHz
Processor cache type	L2
Internal memory	0.5 GB
Internal memory type	DDR-SDRAM
Maximum internal memory	2 GB
Display diagonal	14.1 \
Display resolution	1024 x 768 pixels
Native aspect ratio	4:3
Discrete graphics card model	AMD Mobility Radeon 9600
Maximum graphics card memory	0.064 GB
Networking features	Ethernet/Fast Ethernet/Gigabit Ethernet
Motherboard chipset	Intel® 855PM
Bundled software	Acrobat Reader
Operating system installed	Windows XP Professional
Number of battery cells	6
Country of origin	China

Weight and Dimensions

Depth	262 mm
Width	318 mm
Height	34 mm
Weight	2300 g