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HP Compaq nc6000

HP Compaq nc6000
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Maintenance and Service
Guide
HP Compaq Business Notebook nc6000
Document Part Number: 335167-001
November 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.

Table of Contents

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HP Compaq nc6000 Specifications

General IconGeneral
DisplayLCD
TV-in portNo
Modem speed56 Kbit/s
Internal modemYes
Multi-bay devicesTweede batterij, tweede vaste schijf, diskettedrive
Power supply typeAC 90~264V, 1.6A, 47-63 Hz, 4/50 kV
Dimensions (WxDxH)318 x 262 x 34 mm
Wireless technologyIEEE 802.11b/g, Bluetooth
TV-out typeS-Video
Charging port typeDC-in jack
PS/2 ports quantity0
USB 2.0 ports quantity2
CardBus PCMCIA slot typeType III
Pointing deviceTouchpad
HDD speed4200 RPM
Optical drive typeDVD-ROM
Total storage capacity40 GB
Compatible memory cardsSD
Audio systemPremier Sound 16-bits
Storage temperature (T-T)20 - 60 °C
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)10 - 90 %
Non-operating relative humidity (non-condensing)5 - 90 %
Processor cache1 MB
Processor frequency1.7 GHz
Processor cache typeL2
Internal memory0.5 GB
Internal memory typeDDR-SDRAM
Maximum internal memory2 GB
Display diagonal14.1 \
Display resolution1024 x 768 pixels
Native aspect ratio4:3
Discrete graphics card modelAMD Mobility Radeon 9600
Maximum graphics card memory0.064 GB
Networking featuresEthernet/Fast Ethernet/Gigabit Ethernet
Motherboard chipsetIntel® 855PM
Bundled softwareAcrobat Reader
Operating system installedWindows XP Professional
Number of battery cells6
Country of originChina
Weight and Dimensions IconWeight and Dimensions
Depth262 mm
Width318 mm
Height34 mm
Weight2300 g

Summary

Product Description

Models

Describes various notebook configurations and their naming conventions.

Features

Details the key capabilities and components of the notebook.

Clearing a Password

Step-by-step guide to reset system passwords and clear CMOS.

Power Management

Explains features for extending battery life and conserving power.

External Components

Identifies and describes external ports and controls on the notebook.

Design Overview

Provides a general overview of the notebook's internal design and layout.

Troubleshooting

Computer Setup and Diagnostics Utilities

Explains system setup and diagnostic tools for hardware.

Using Diagnostics for Windows

Guide for running hardware diagnostics within the Windows OS.

Troubleshooting Flowcharts

Lists problem-solving flowcharts for common issues and symptoms.

Illustrated Parts Catalog

Serial Number Location

Shows where to find the notebook's serial and model number.

Notebook Major Components

Illustrated breakdown of primary notebook parts with labels.

Miscellaneous Plastics Kit Components

Lists parts included in the miscellaneous plastics kit.

Mass Storage Devices

Details specifications and part numbers for hard drives and MultiBay.

Miscellaneous

Lists other spare parts like power cords, adapters, and accessories.

Removal and Replacement Preliminaries

Tools Required

Lists the essential tools needed for service procedures.

Service Considerations

General advice for safe disassembly and reassembly.

Preventing Damage to Removable Drives

Precautions for handling storage drives to prevent data loss.

Preventing Electrostatic Damage

Guidelines to protect components from ESD damage.

Packaging and Transporting Precautions

Procedures for safely packaging and transporting equipment.

Workstation Precautions

Recommendations for setting up a safe service workstation.

Grounding Equipment and Methods

Details on grounding equipment to prevent static discharge.

Removal and Replacement Procedures

Serial Number

Instructions for reporting the notebook's serial number.

Disassembly Sequence Chart

A chart outlining the order of component removal.

Preparing the Notebook for Disassembly

Steps to take before starting component removal.

Notebook Feet

Procedure for replacing the notebook's rubber feet.

Mini PCI Communications Board

Steps to remove and replace the Mini PCI communications board.

MultiBay Device

Steps to remove and replace the MultiBay device.

Bluetooth Wireless Communications Board

Steps to remove and replace the Bluetooth wireless board.

Keyboard

Steps to remove and replace the notebook keyboard.

Modem Board

Steps to remove and replace the modem board.

Memory Expansion Board

Steps to remove and replace the memory expansion board.

Switch Cover

Steps to remove and replace the switch cover.

Keyboard Plate

Steps to remove and replace the keyboard plate.

Fan Assembly

Steps to remove and replace the fan assembly.

Heat Sink

Steps to remove and replace the heat sink.

Processor

Steps to remove and replace the processor.

Display Assembly

Steps to remove and replace the display assembly.

Top Cover

Steps to remove and replace the top cover.

RTC Battery

Steps to remove and replace the RTC battery.

LED Board

Steps to remove and replace the LED board.

Bottom Board

Steps to remove and replace the bottom board.

System Board

Steps to remove and replace the system board.

Specifications

Notebook Specifications

General physical and environmental specifications for the notebook.

14.1-inch SXGA+ TFT Display Specifications

Detailed specifications for the 14.1-inch SXGA+ display.

14.1-inch XGA TFT Display Specifications

Detailed specifications for the 14.1-inch XGA display.

Hard Drive Specifications

Specifications for 60-GB, 40-GB, and 30-GB hard drives.

External AC Adapter Specifications

Specifications for the notebook's external AC adapter.

Primary 6-Cell Li-Ion Battery Pack Specifications

Specifications for the primary 6-cell battery pack.

Optional High-Capacity 8-Cell Li-Ion Battery Pack Specifications

Specifications for the optional high-capacity battery.

Optional MultiBay 8-Cell Li-Ion Battery Pack Specifications

Specifications for the optional MultiBay battery.

24 X DVDCD-RW & CD-ROM Drive Specifications

Specifications for optical drives.

System DMA Specifications

System DMA channel assignments and functions.

System Interrupts Specifications

System interrupt request (IRQ) assignments.

System IO Addresses Specifications

System Input/Output address map.

Connector Pin Assignments

RJ-45 Network Interface Pin Assignments

Pinout configuration for the RJ-45 network connector.

RJ-11 Modem Pin Assignments

Pinout configuration for the RJ-11 modem connector.

Universal Serial Bus Pin Assignments

Pinout configuration for USB connectors.

S-Video Connector Pin Assignments

Pinout configuration for the S-Video connector.

External Monitor Connector Pin Assignments

Pinout configuration for external monitor connectors.

Audio Line-Out Pin Assignments

Pinout configuration for the audio line-out jack.

Microphone Pin Assignments

Pinout configuration for the microphone jack.

Parallel Port Pin Assignments

Pinout configuration for the parallel port.

Serial Port Pin Assignments

Pinout configuration for the serial port.

Power Cord Requirements

3-Conductor Power Cord

General information and requirements for power cords.

General Requirements

Power cord requirements applicable to all countries.

Country-Specific Requirements

Power cord regulations and certifications by country.

Screw Listing

Torx T5 M3.0 x4.0 Screw Details

Details on Torx T5M3.0x4.0 screws used in the notebook.

Phillips PM3.0 x3.5 Screw Details

Details on Phillips PM3.0x3.5 screws used in the notebook.

Hex M2.0 x10.0 Alignment Pin Details

Details on Hex M2.0x10.0 alignment pins used in the notebook.

Phillips PM3.0 x4.0 Screw Details

Details on Phillips PM3.0x4.0 screws used in the notebook.

Torx T8 M2.5 x5.0 Screw Details

Details on Torx T8M2.5x5.0 screws used in the notebook.

Phillips PM2.5 x3.5 Screw Details

Details on Phillips PM2.5x3.5 screws used in the notebook.

Phillips PM2.0 x5.0 Screw Details

Details on Phillips PM2.0x5.0 screws used in the notebook.

Phillips PM1.5 x3.0 Screw Details

Details on Phillips PM1.5x3.0 screws used in the notebook.

Torx T8 M2.5 x11.0 Screw Details

Details on Torx T8M2.5x11.0 screws used in the notebook.

Torx T8 M2.5 x9.0 Screw Details

Details on Torx T8M2.5x9.0 screws used in the notebook.

Torx T8 M2.5 x7.0 Screw Details

Details on Torx T8M2.5x7.0 screws used in the notebook.

Phillips M2.0 x3.5 Screw Details

Details on Phillips M2.0x3.5 screws used in the notebook.

Torx T8 M2.5 x5.5 Screw Details

Details on Torx T8M2.5x5.5 screws used in the notebook.

Hex M2.5 x9.0 Standoffs Details

Details on Hex M2.5x9.0 standoffs used in the notebook.

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