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HP Compaq NC6120 User Manual

HP Compaq NC6120
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Maintenance and Service
Guide
HP Compaq nx6110/nc6110 and
nx6120/nc6120 Notebook PCs
Document Part Number: 373146-001
February 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

Table of Contents

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HP Compaq NC6120 Specifications

General IconGeneral
DisplayLCD
TV-in portNo
Modem speed56 Kbit/s
Internal modemYes
Dimensions (WxDxH)328 x 267 x 30 mm
Wireless technologyIEEE 802.11b/g, Bluetooth
HDD speed5400 RPM
Optical drive typeDVD-ROM
Total storage capacity40 GB
Memory slots2x SO-DIMM
Internal memory0.25 GB
Internal memory typeDDR-SDRAM
Maximum internal memory2 GB
Processor cache2 MB
Processor frequency1.73 GHz
Processor cache typeL2
Processor front side bus533 MHz
Bundled softwareInterVideo WinDVD Creator, HP Client Manager Software, Smart Card Security for HP ProtectTools HP One-Touch Button Software, HP Mobile Print Driver, Synaptics Touchpad Driver, HP Help and Support, HP Wireless Assistant, Sonic RecordNow!, InterVideo WinDVD - DVD Player
Operating system installedWindows XP Professional
Audio systemSound Blaster Pro compatible
Pointing deviceTouchpad
Discrete graphics card modelIntel® GMA 900
Maximum graphics card memory0.128 GB
Storage temperature (T-T)-20 - 60 °C
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)10 - 90 %
Non-operating relative humidity (non-condensing)5 - 90 %
Display diagonal15 \
Display resolution1024 x 768 pixels
Native aspect ratio4:3
Networking featuresEthernet/Fast Ethernet/Gigabit Ethernet
AC adapter power65 W
Motherboard chipsetIntel® 915GM Express
Battery life (max)4.5 h
Number of battery cells6
TV-out typeS-Video
Charging port typeDC-in jack
USB 1.1 ports quantity0
USB 2.0 ports quantity4
CardBus PCMCIA slot typeType II
Firewire (IEEE 1394) ports1
Cable lock slot typeKensington
Country of originChina
Weight and Dimensions IconWeight and Dimensions
Depth267 mm
Width328 mm
Height30 mm
Weight2640 g

Summary

HP Compaq Notebook PCs Maintenance and Service Guide

1 Product Description

Provides an overview of the HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs.

1.1 Features

Details the available processors, displays, memory, storage, and connectivity options.

1.2 Resetting the Notebook

Explains the procedure to clear unknown passwords and CMOS settings.

1.3 Power Management

Describes the notebook's power management features for extending battery life.

1.4 External Components

Illustrates and describes the external ports and components on the notebook.

1.5 Design Overview

Presents a design overview of key parts, features, and system board connections.

2 Troubleshooting

2.1 Computer Setup

Details the system information and customization utility for notebook settings.

2.2 Troubleshooting Flowcharts

Provides an overview of diagnostic flowcharts for common issues.

3 Illustrated Parts Catalog

3.1 Serial Number Location

Shows the location of the notebook's serial and model number for service.

3.2 Notebook Major Components

Provides an exploded view of the notebook with numbered components.

3.3 Miscellaneous Plastics Kit

Lists spare parts for miscellaneous plastic components like covers and feet.

3.4 Miscellaneous Cable Kit

Details spare parts for various internal and external cables.

3.5 Mass Storage Devices

Lists spare part information for hard drives and optical drives.

3.6 Miscellaneous (Not Illustrated)

Lists spare parts for items not visually depicted, like AC adapters and cases.

3.7 Sequential Part Number Listing

Provides a sequential list of spare part numbers and their descriptions.

4 Removal and Replacement Preliminaries

4.1 Tools Required

Lists the essential tools needed for disassembly and reassembly procedures.

4.2 Service Considerations

Provides general advice on handling plastic parts, cables, and connectors.

4.3 Preventing Damage to Removable Drives

Offers precautions for handling and protecting removable drives.

4.4 Preventing Electrostatic Damage

Explains the risks of electrostatic discharge (ESD) and its effects on components.

4.5 Packaging and Transporting Precautions

Outlines grounding precautions for packaging and transporting equipment.

4.6 Workstation Precautions

Details grounding precautions to be followed at service workstations.

4.7 Grounding Equipment and Methods

Describes the necessary grounding equipment and methods for ESD protection.

5 Removal and Replacement Procedures

5.1 Serial Number

Instructs users to report the notebook serial number for service requests.

5.2 Disassembly Sequence Chart

Provides a chart referencing sections for removing specific notebook components.

5.3 Preparing the Notebook for Disassembly

Details steps to prepare the notebook before starting any disassembly.

5.4 Notebook Feet

Explains how to replace the adhesive-backed rubber notebook feet.

5.5 Bluetooth Board

Provides instructions for removing and replacing the Bluetooth board.

5.6 External Memory Module

Details the procedure for removing and replacing the external memory module.

5.7 Mini PCI Communications Card

Explains how to remove and replace the Mini PCI communications card.

5.8 Optical Drive

Provides steps for removing and replacing the optical drive.

5.9 Keyboard

Details the procedure for removing and replacing the notebook keyboard.

5.10 Switch Cover

Explains how to remove and replace the notebook's switch cover.

5.11 LED Board

Provides instructions for removing and replacing the LED board (full-featured models).

5.12 Fan

Details the procedure for removing and replacing the notebook fan.

5.13 Heat Sink

Explains how to remove and replace the heat sink assembly.

5.14 Processor

Provides instructions for removing and replacing the processor.

5.15 Modem Board

Details the procedure for removing and replacing the modem board.

5.16 Internal Memory Module

Explains how to remove and replace the internal memory module(s).

5.17 RTC Battery

Provides instructions for removing and replacing the RTC battery.

5.18 Display Assembly

Details the procedure for removing and replacing the display assembly.

5.19 Top Cover

Explains how to remove and replace the notebook's top cover.

5.20 Speaker

Provides instructions for removing and replacing the notebook speakers.

5.21 Digital Media Board

Details the procedure for removing and replacing the digital media board.

5.22 USB/Audio Board

Explains how to remove and replace the USB/audio or audio board.

5.23 System Board

Provides instructions for removing and replacing the system board.

5.24 Serial Connector Module

Details the procedure for removing and replacing the serial connector module.

6 Specifications

Notebook Specifications

Lists general physical and performance specifications for the notebook.

15.0-inch, SXGA+WVA, TFT Display Specifications

Provides detailed specifications for the 15.0-inch SXGA+WVA TFT display.

15.0-inch, XGA, TFT Display Specifications

Provides detailed specifications for the 15.0-inch XGA TFT display.

14.1-inch, XGA, TFT Display Specifications

Provides detailed specifications for the 14.1-inch XGA TFT display.

Hard Drive Specifications

Lists technical specifications for various hard drive capacities and types.

Primary 6-cell, Li-Ion Battery Pack Specifications

Details the dimensions, energy, and temperature specifications for the battery pack.

DVD-ROM Drive Specifications

Provides technical specifications for the DVD-ROM drive.

DVD/CD-RW Combo Drive Specifications

Details technical specifications for the DVD/CD-RW combo drive.

DVD±RW and CD-RW Combo Drive Specifications

Provides technical specifications for the DVD±RW and CD-RW combo drive.

CD-ROM Drive Specifications

Details technical specifications for the CD-ROM drive.

System DMA Specifications

Lists hardware DMA channels and their system functions.

System Interrupts Specifications

Details hardware IRQ channels and their system functions.

System I/O Addresses Specifications

Lists system I/O addresses and their corresponding system functions.

System Memory Map Specifications

Provides a map of system memory addresses and their functions.

A Connector Pin Assignments

Audio-Out (Headphone) Pin Assignments

Details the pin assignments for the audio-out (headphone) jack.

Audio-In (Microphone) Pin Assignments

Details the pin assignments for the audio-in (microphone) jack.

Universal Serial Bus (USB) Pin Assignments

Details the pin assignments for the Universal Serial Bus (USB) port.

Serial Port Pin Assignments

Details the pin assignments for the serial port connector.

Parallel Port Pin Assignments

Details the pin assignments for the parallel port connector.

S-Video-Out Pin Assignments

Details the pin assignments for the S-Video-out connector.

External Monitor Pin Assignments

Details the pin assignments for the external monitor connector.

RJ-11 (Modem) Pin Assignments

Details the pin assignments for the RJ-11 (modem) connector.

RJ-45 (Network) Pin Assignments

Details the pin assignments for the RJ-45 (network) connector.

B Power Cord Set Requirements

3-Conductor Power Cord Set Requirements

Specifies requirements for the 3-conductor power cord set.

General Power Cord Set Requirements

Lists general requirements applicable to all power cord sets.

Country-Specific Power Cord Set Requirements

Details country-specific requirements for accredited agencies and note numbers.

C Screw Listing

Phillips PM2.0×4.0 Screw

Details the Phillips PM2.0x4.0 screw's color, quantity, length, and usage.

Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw

Details the Phillips PM2.5x13.0 screw for hard drive retention.

Torx8 M2.0×9.0 Screw

Details the Torx8 M2.0x9.0 screw and its usage for optical drive.

Torx8 M2.0×2.0 Screw

Details the Torx8 M2.0x2.0 screw and its usage for switch cover.

Phillips PM1.5×4.0 Screw

Details the Phillips PM1.5x4.0 screw and its usage for LED board.

Phillips PM2.0×7.0 Screw

Details the Phillips PM2.0x7.0 screw and its usage for fan.

Phillips PM2.0×8.0 Shoulder Screw

Details the Phillips PM2.0x8.0 shoulder screw and its usage for heat sink.

Phillips PM2.0×3.0 Screw

Details the Phillips PM2.0x3.0 screw and its usage for modem board.

Torx8 M2.0×4.0 Screw

Details the Torx8 M2.0x4.0 screw and its usage for speaker and USB/audio board.

Hex Socket HM5.0×9.0 Screw Lock

Details the Hex Socket HM5.0x9.0 screw lock and its usage for system board.

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