HP Designjet 4000 Series

Worldwide Limited Warranty—HP Designjet 4000/4500
Printer series and 4500mfp
HP product Limited Warranty Period
Printer 1 year (from the date of purchase by the customer)
Software 90 days (from the date of purchase by the customer)
Printhead Until the “end of warranty” date printed on the product is
reached, or 1000 cm³ of HP ink have been cycled through the
printhead, whichever occurs first
Ink cartridge Until the genuine HP ink is depleted as indicated by the
printer, or the “end of warranty” date printed on the product is
reached, whichever occurs first
A. Extent of HP Limited Warranty
1. This Hewlett-Packard (HP) Limited Warranty gives you, the end-customer, express limited
warranty rights from HP, the manufacturer. In addition, you may also have other legal rights under
the applicable local law or special written agreement with HP.
2. HP warrants to you that the HP products specified above will be free from defects in materials and
workmanship during the Limited Warranty Period specified above. The Limited Warranty Period
starts on the date of purchase. Your dated sales or delivery receipt, showing the date of purchase
of the product, is your proof of purchase date. You may be required to provide proof of purchase as
a condition of receiving warranty service. You are entitled to warranty service according to the
terms and conditions of this document if a repair or replacement of your HP Products is required
within the Limited Warranty Period.
3. For software products, HP’s Limited Warranty applies only to a failure to execute programming
instructions. HP does not warrant that the operation of any product will be uninterrupted or error
free.
4. HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP
products, and does not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or
c. Operation outside the product’s specifications.
Routine printer maintenance operations in the HP Designjet 4000/4500 Printer series and
4500mfp, such as cleaning and preventive maintenance services (including parts contained in any
preventive maintenance kit and HP service engineer visits), are not covered by HP’s Limited
Warranty, but in some countries may be covered under a separate support contract.
5. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON THE
PRINTER'S HARD DISK OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST
POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY
UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO
180 Chapter 19 Legal information ENWW
Legal information