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The problem is print quality
● General advice
● The problem is banding (horizontal lines across the image)
● The problem is lines are missing or thinner than expected
● The problem is solid bands or lines printed over the image
● The problem is graininess
● The problem is the paper is not flat
● The problem is the print smudges when touched
● The problem is ink marks on the paper
● The problem is a defect near the start of a print
● The problem is lines are stepped
● The problem is lines are printed double or in wrong colors
● The problem is lines are discontinuous
● The problem is lines are blurred (ink bleeds from lines)
● The problem is lines are slightly warped
● The problem is color accuracy
● The problem is PANTONE color accuracy
● The problem is color matching between different HP Designjets
General advice
When you have any print quality problem:
● To achieve the best performance from your printer, use only genuine
manufacturer's supplies and accessories, whose reliability and performance have
been thoroughly tested to give trouble-free performance and best-quality prints.
For details of recommended papers, see How do I select supported paper types?.
● Make sure that the paper type selected in the front panel is the same as the
paper type loaded into the printer. To check this, highlight the
or icon on
the front panel.
● Bear in mind that roll paper will generally give better print quality than a single
sheet of the same kind of paper. When you are using single sheets of paper, we
strongly recommend that you always set the print quality to Best.
● Check that you are using the most appropriate print quality settings for your
purposes (see How do I choose print quality settings?). You are most likely to see
print quality problems if you have set the print quality to Fast.
● To maintain the best print quality at the expense of speed, change the Printhead
monitoring setting to Intensive. See How do I manage printhead monitoring?.
● Check that your environmental conditions (temperature, humidity) are suitable for
high-quality printing. See Tell me about environmental specifications.
The problem is banding (horizontal lines across the
image)
If your printed image suffers from added horizontal lines as shown (the color may vary):
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The problem is print quality