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Service Tests and Utilities
HP Designjet 4500 Printer Series Service Manual
1. Turn Drive Roller
The purpose of this Service Utility is to rotate the Drive Roller and the
Overdrive in order to clean them.
REMOVE THE MEDIA BEFORE PERFORMING THIS OPERATION
OPEN THE WINDOW OF THE PRINTER AND ACTIVATE THE
WINDOW SENSOR (USING A PIECE OF PAPER) BEFORE
PERFORMING THIS SERVICE UTILITY.
Perform the Turn Drive Roller utility as follows:
1 Only remove media from the roll that you need to turn, if media is detected
later in this procedure it will stop the procedure and return to the previous
menu.
2 In the Service Utilities submenu, scroll to "Turn Drive Roller" and press Enter.
3 The printer displays the following information:
Checking Media Presence Sensor.
Press Enter
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