HP Designjet 4500 - Page 37

2-7
System Error Codes
HP Designjet 4500 Printer Series Service Manual
System Error: 11:10
Problem
Description:
Trailing Cable does not seem to be detected.
Corrective Action: Try the following:
 Check that the Trailing Cable is not damaged.
 Check that the Trailing Cable is correctly connected to the Carriage PCA,
Interconnect PCA and to the Gamut PCI PCA.
 Replace the Gamut PCI PCA ⇒ Page 8-76.
 Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-40.
 Replace the Carriage PCA ⇒ Page 8-55.
System Error:
13.n:10
Problem
Description:
Problem starting acumen supplies.
Corrective Action: Try the following:
 Remove ALL Ink Cartridges and reinstall them in the Printer.
 Check that the ISS to Cartridge cables are not damaged and are
correctly connected to the Ink Supply Tubes PCA.
 Replace the ISS to Cartridge cables ⇒ Page 8-45
 Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-40.
System Error:
21:03
Problem
Description:
Service Station servo shutdown.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 If the System Error continues, replace the Service Station ⇒ Page 8-30.
 Replace the PrintMech PCA ⇒ Page 8-91.
 Replace the Printer Interconnect PCA ⇒ Page 8-71.
System Error:
21:12
Problem
Description:
Fail moving Service Station.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 If the System Error continues, replace the Service Station ⇒ Page 8-30.