8. Switch the printer on.
9. If there is some printing material left behind in the media path, loading
can become difficult. This can be cleared by loading a rigid printing
material through the media path.
10. If you have image quality problems after a media jam, this could
indicate that the printheads have been moved from their correct
position in the carriage. To correct this,
align the printheads.
check media path
1. Switch the printer off at the rear of the printer.
2. Check in case the roll has almost finished and is stuck to the empty
cardboard core.
3. Load a new roll.
contact hp
If the front panel displays the Switch Power Off message again after you
have gone through the above procedures, make a note of the message with
the error code and
contact HP.
© 2002 hewlett-packard company
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