The benefits of arranging a service engineer's visit when these messages appear on the front panel are two-
fold:
●
The printer components can be replaced at a time that is convenient for you, and so will not disturb your
daily workflow.
●
When the service engineer performs a preventive maintenance visit, replaces several parts at once. This
eliminates the need for repeat visits.
Move or store the printer
If you need to move your printer or store it for an extended period of time, prepare it correctly to avoid
possible damage.
1. Do not remove the ink cartridges, printheads, or printhead cleaners.
2. Make sure that no paper is loaded.
3. Make sure that the printhead carriage is located in the service station (at the right end of the printer).
4. Make sure that the Ready message appears on the front panel.
5. Turn off the power by using the Power button on the front panel.
6. Also switch off the power switch at the rear of the printer.
7. Disconnect the power cable and any cables that connect the printer to a network, a computer, or a
scanner.
NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location, water
from the atmosphere can condensate on the printer parts and cartridges and can result in ink leaks and
printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or
installing the ink cartridges, to allow the condensate to evaporate.
TIP: Because preparing and purging the printheads uses both time and ink, you are strongly recommended
to leave the printer always on or in sleep mode, whenever possible, to maintain the health of the printheads.
In both cases, the printer wakes up from time to time to maintain the printheads. Thus you can avoid going
through lengthy preparation processes before using your printer.
Update the printer firmware
The printer's various functions are controlled by software that resides in the printer, also known as firmware.
From time to time, firmware updates from Hewlett-Packard become available. These updates increase the
printer's functionality and enhance its features.
Firmware updates can be downloaded from the Internet and installed in your printer in the following ways.
Use the method that you find most convenient.
●
In Windows, open the HP Utility, select your printer, click the Support tab, and then select Firmware
Update.
●
In Mac OS, open the HP Utility, select Support and then select Firmware Update.
●
Through the printer's Embedded Web Server, click the Setup tab and then select Firmware update.
Follow the onscreen instructions to download the firmware file and store it on your hard disk. Then select the
downloaded file and click Update.
The firmware includes a set of the most commonly used paper presets. Extra paper presets can be
downloaded separately; see
Download paper presets on page 35.
138 Chapter 14 Maintain the printer ENWW
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