Solution: Try the following.
●
Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest
version.
●
Try to reprint the image using different selections in the driver.
●
Disable nesting and the queue.
●
If the problem persists, perform Hard Disk Recovery (see
Hard Disk recovery on page 120).
SE 81:01
Cause: Paper servo shutdown; possible paper jam
Solution: Try the following.
●
Open the Window and check for any visible obstacles restricting the movement of the Drive Roller.
If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (opening the Rear
Door) and clear the obstruction.
●
Check that the OMAS Controller Card to PrintMech PCA cable is not damaged.
●
Check that the OMAS Controller Card to PrintMech PCA cable is correctly connected to the
OMAS Controller Card and the PrintMech PCA.
●
Perform the Media Drive Diagnostic (
Paper Drive test on page 92) to further troubleshoot the
error code.
SE 85:03
Cause: Problem finding the Drive Roller zero
Solution: Perform the Media Drive Diagnostic (
Paper Drive test on page 92) to further
troubleshoot the error code.
SE 86:01
Cause: Carriage servo shutdown; possible paper jam
Solution: Try the following.
●
Open the Window and check for any visible obstacles restricting the movement of the Carriage
Assembly. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (opening
the Rear Door) and clear the obstruction.
●
Perform the Scan-Axis Diagnostic (
Scan Axis test on page 92) to obtain further information
on the problem.
SE 86:11
Cause: Scan-Axis length requires too much force or energy
74 Chapter 3 System error codes ENWW
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