as stopping mid-plot can affect the print. It is recommended to reprint the image once a new Ink
Cartridge has been installed.
Faulty
The Ink Cartridge is unable to operate correctly. The printer will stop and will not be able to continue
printing until a new Ink Cartridge has been installed. If this occurs halfway through printing an image,
you should check the quality of this image, as stopping mid-plot can affect the print. It is recommended
to reprint the image once a new Ink Cartridge has been installed.
Ink Cartridge status while replacing
The printer can report the following status messages while the Ink Cartridge is being replaced:
Missing
The Ink Cartridge has not been installed or is installed incorrectly. The printer will not print until all Ink
Cartridges have been installed correctly.
Reseat
The Ink Cartridge is having continuity problems. Try removing the Ink Cartridge from the printer and
inserting it in again.
Replace
The Ink Cartridge is faulty and needs to be replaced before the printer can continue printing.
Unknown
The Ink Cartridge installed is not approved but the user has confirmed that he is using refilled or non-
HP Ink Cartridges. Refer to the User’s Guide for further information regarding using refilled or non-HP
approved Ink Cartridges.
The main actions for all four status messages is as follows:
1. Reseat the Ink Cartridge.
2. If reseating does not resolve the status message, replace the Ink Cartridge.
3. If the Status messages continue to appear, even after replacing the Ink Cartridge, replace the Ink
Supply Tubes and Trailing Cable ⇒
Ink Supply Tubes and Trailing Cable on page 299.
Printhead status messages while printing
Detailed below are the printhead status messages that may be displayed while printing.
OK
The printhead is operating correctly and will provide an acceptable level of print quality. To find more
information on the printheads, refer to
Obtaining Printhead information on page 81.
Replace
The Printhead is faulty and needs to be replaced before the printer can continue printing.
ENWW
Obtaining Printhead information
83
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