Maintenance Cartridge status messages while replacing
The following are the Maintenance Cartridge status messages that may be displayed while replacing
the Printheads.
Reseat Cleaner
In this situation, remove the Maintenance Cartridge and install it again.
Missing
The Maintenance Cartridge has not been installed or is installed incorrectly. The printer will not print
until the Maintenance Cartridge has been installed correctly.
Not replaced with Printhead
A new Printhead has been installed without installing a new Maintenance Cartridge that came with it.
Make sure a new Maintenance Cartridge is installed every time you replace a Printhead.
If a Maintenance Cartridge needs to be removed or reseated, you must first start the Printhead
Replacement process. Open the Window when prompted to do so by the front panel. If the front panel
shows the Printheads with no Printhead blinking, you do not need to touch the Printheads. Just close the
window again, and the printer will proceed to Maintenance Cartridge replacement.
Summary of solving ink supplies problems
Most of the problems that you could encounter when working with the ink supplies are solved with
guidance from the front panel. A full list of front panel messages are supplied in the User’s Guide.
Problems reseating the printhead
If you have inserted the printhead into the printhead carriage assembly and the printer does not “BEEP”
try the following steps.
CAUTION: Check that during the priming process, the Setup Printheads are installed in the Carriage.
If the printing Printheads are installed in the carriage during the priming process, they will be rejected
and the front panel will show a warning message.
●
Check that the protective tape has been removed from the printhead.
●
Insert the Printhead into the Carriage Assembly but this time correctly close the cover using the
latch.
●
Clean the electrical contacts on both the printheads and the printhead Carriage Assembly using
the carriage interconnect wiper ⇒
Carriage Interconnect Wiper on page 87.
●
Replace the Printhead with a new one.
You cannot insert the Ink Cartridge into the printer
1. Ensure that you have the correct HP 761 Ink Cartridge.
2. Ensure that the Ink Cartridge is the correct color for that slot.
3. Ensure that the Ink Cartridge is the correct orientation, with the color coded label at the top.
CAUTION: Never clean inside the Ink Cartridge slots as this can cause damage to the printer.
ENWW
Summary of solving ink supplies problems
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