Service engineer:
1. Replace CIS B Element.
2. Replace Scanner Controller Board (SCU). See Scanner Controller Unit (SUP) on page 393.
09:04 Library failed to load.
Call agent:
1. Reboot the product.
2. Upgrade to the latest firmware.
09:04:10 CIS C Element is failing
Call agent:
1. Clean the scanner of dust and dirt and perform the Scanner Calibration.
2. If the system error persists, upgrade with latest firmware version.
Service engineer:
1. Replace CIS C Element.
2. Replace Scanner Controller Board (SCU). See Scanner Controller Unit (SUP) on page 393.
09:05:10 CIS D Element is failing
Call agent:
1. Clean the scanner of dust and dirt and perform the Scanner Calibration.
2. If the system error persists, upgrade with latest firmware version.
Service engineer:
1. Replace CIS D Element.
2. Replace Scanner Controller Board (SCU). See Scanner Controller Unit (SUP) on page 393.
09:06:10 CIS E Element is failing
Call agent:
1. Clean the scanner of dust and dirt and perform the Scanner Calibration.
2. If the system error persists, upgrade with latest firmware version.
Service engineer:
1. Replace CIS E Element.
2. Replace Scanner Controller Board (SCU). See Scanner Controller Unit (SUP) on page 393.
09:08:11 Power cable of the Scanner is failing
Service engineer:
ENWW System error codes in full 117