●
Checking paper jam
●
Checking movement
●
Checking life counters status
6. If the Scan Axis passes the test, the Front Panel displays a message, otherwise it displays an error code.
Press OK to continue.
Cutter test
The Cutter is designed to cut roll paper after printing to the defined sheet size. Before executing this test you
should run the Scan Axis, Media Drive and Carriage tests to ensure that each of these subsystems is operating
correctly.
Perform the Scan Axis - Cutter test as follows.
1. In the Diagnostics menu, select Scan Axis.
2. The Front Panel will display a screen, select Cutter.
3. A screen is displayed, check that the paper is unloaded and all the covers are closed, and select OK.
If there is a failure at any point during the tests, the Front Panel will display the relevant system error
code. To troubleshoot the displayed error code, see System error codes on page 101.
4. A is displayed. With the Media Lever lowered, feed a roll of paper (not a sheet) into the paper path until
it reaches the product roller. Then press OK to continue.
If you have not fed enough paper into the product, the diagnostic will show a message saying that the
paper was not detected and the test will fail and the product will reboot. In this case, try again, taking
care to feed more paper. If the problem continues, check that the sensors are working correctly. If
necessary, perform the Sensors Test (see Sensors Test on page 170).
5. The product then starts an actual test cut of the paper. As the test executes the Front Panel displays the
following messages:
●
Advancing paper
●
Preparing cutter
●
Cutting paper
●
Disengaging cutter
6. Once the test has completed the Front Panel displays the test result and prompts you to confirm that
the cutter worked.
7. Press OK if the cutter worked or Cancel if the cutter did not work.
8. Press OK to end the test and restart the product.
Paper Drive Test
The Paper Drive test diagnoses failures of components of the Paper Axis.
You must perform the Paper Drive Test after:
ENWW Diagnostic Tests and Utilities 165
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