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HP Designjet T920

HP Designjet T920
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1. In the Diagnostics menu, select Electronics Module.
2. Engine Board Module: The Front Panel then prompts you to test the Engine Board, press OK to run the
test, CANCEL to skip it. It checks the presence of the required devices in the Engine Board. If the board is
OK, 4 Hannibal devices should be listed ( from Hannibal1 to Hannibal4).
3. Power Supply Module: This test checks the correct function of the E-Box Fans.
4. The Front Panel then prompts you to test the Power Supply, press OK to run the test, CANCEL to skip it.
5. If the fans are working properly, the test displays: PSU fan status; OK
6. Formatter Module: The purpose of this test is to diagnose a failure in the operation of the Formatter.
The Front Panel then prompts you to test the Formatter, press OK to run the test, CANCEL to skip it.
The information shown in the Front Panel is:
The memory size
Type and size of the partitions on the Hard Disk
Size and percentage used of the data and boot partitions on the Hard Disk
Carriage Assembly Test
The Carriage Assembly test diagnoses failures of any components of the Carriage. This test should be run in
any of the following circumstances.
Before replacing the Carriage Assembly.
After removing or replacing certain product components. If you have removed or replaced product
components, check the user guide to see which tests and calibrations you need to perform.
If printhead alignment fails repeatedly.
If, when loading paper, the search for the edge of the paper fails repeatedly.
If no printheads are detected (check more than one).
If the system error message 02.1:10 appears.
If an error is detected during the test, the Front Panel will display an error code and message. The test will
not continue after that point.
1. To execute the Carriage Assembly diagnostic, select the “Carriage Assembly” option in the diagnostic
menu and press OK.
2. The diagnostic starts testing the subsystem. After a time a message appears: Initializing, Getting
information, or Checking voltages; this indicates that the diagnostic test is in progress.
ENWW Diagnostic Tests and Utilities 167

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