7. After installing all printheads, more checks take place, if everything was is correct, the following
message appears:
If an error has been found in any of the steps of this diagnostic (parameter values are out of the allowed
range; printhead improperly detected or not detected, sensor errors, etc.) the diagnostic test will
automatically detect it and stop the test (checks will stop), and the error description will be shown in
the front panel. The error description will contain the System Error code (for determining the recovery
action) and the specific error cause, if known.
Sensors Test
The Sensors test diagnoses failures of any sensors of the product. Always run this test before replacing any
of the following sensors:
●
Window Position sensor
●
Upper or lower roll cover sensor
●
Stacker arm sensor
Diagnostic tests also need to be performed after removing or replacing certain product components. If you
have removed or replaced product components, check the user guide to see which tests and calibrations you
need to perform.
1. In the Diagnostics menu, scroll to Sensors and press on this menu option, press OK to start the test.
2. The Window Position sensor test starts and the Front Panel prompts you to open the Window cover.
Open the Window cover, and press OK to continue.
NOTE: Make sure that no object is interfering with the sensor.
3. The Front Panel prompts you to close the Window cover, and the sensor, on detecting the cover closing.
Close the Scanner and press OK to continue.
4. Follow the same procedure for the Roll 1, Roll 2, and the Stacker Cover.
5. When the tests are complete, the Front Panel displays a final message. Press OK to shutdown.
Stacker Empty Sensor Test
The stacker empty sensor test diagnoses failures of the stacker empty sensor. This test checks the
connectivity and the proper operation of the sensor.
1. In the diagnostic menu select Stacker empty sensor. The printer will take a while to verify the sensor
connectivity. If the sensor is not connected, on the Front Panel the following code appears; 53.6:10, and
170 Chapter 4 Diagnostics, Service Utilities and Calibrations ENWW
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