HP Designjet T920

7. Wait until the scanner validation test has completed. The Touch Control Panel will then show the test
results. Press OK to continue
NOTE: If scanner validation result is FAIL then:
●
Check that the calibration sheet is in good condition according to previous note. Replace with a new one
if necessary.
●
Check that the 5 glass plates are in good condition. Replace with new ones if necessary.
●
Inspect that the 5 glass plates are correctly installed, and that they are clean.
●
Perform a scanner calibration and repeat the validation.
●
If the scanner validation result is FAIL with error CWS_RC_VAL_DEADPIXEL_FOUND, replace the
individual CIS module accordingly.
After the validation, a set of files is saved in the CWS_validation folder. SCANdump and log files will be
written every time a validation is being executed. TIFF files will only be written if a test fails. If the validation
is performed again the files are overwritten. The following files are written:
File name CWS_validation folder
SCANdump_Xxx.con SCANdump files can be opned with SCANview. (part of
SCANtest)
scanTRUSTresult.log Results file, contains the following:
●
Measured values and limits
●
Error codes (if any)
scanTRUST.log The Log file. Primarily contains information that can help
troubleshoot where an error has occurred.
*.tif Scanned images of failed tests. These are mainly for
escalation to division for troubleshooting purposes.
NOTE: The Diagnostic package (reduced level) will contain only all LOG and CON files. Extended diagnostic
package (full level) will contain all files.
SCANdump
SCANdump is an archive file that can be viewed with SCANview (SCANtest). The SCANdump file consists of the
following:
ENWW Service Utilities 197