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HP Designjet T920

HP Designjet T920
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Plain Paper
Coated Paper
Heavyweight Coated Paper
Super Heavyweight Plus Matte Paper
TIP: If you load paper that is slightly thicker than the paper type you selected, the printer will use less ink
than usual for the loaded paper.
The printer printed on the wrong paper type
If the printer prints your job before you were able to load your desired paper, you may have Any or Use
printer settings selected for the Paper Type in the printer driver. In this case, the printer will print
immediately on whichever paper is loaded. Load your desired paper, and select your paper type specifically in
the driver.
In the Windows driver dialog: select the Paper/Quality tab, then select your paper type from the Paper
Type list.
In the Mac OS X Print dialog: select the Paper/Quality panel, then select your paper type from the
Paper Type list.
NOTE: The driver default is Any for Mac OS and Use printer settings for Windows; they have the same
effect.
An “on hold for paper” message
Based on a set of conditions that you can set when sending a job to a two-roll printer, the printer will decide
which of the loaded rolls of paper is more suitable to print the job. If there is no roll of paper available that
meets all the conditions, the printer will put the job on hold for paper. You can manually resume the job,
forcing it to print on a paper other than the one originally specified, otherwise it will stay on hold.
Which criteria are used to decide on which roll a job will be printed?
When a user sends a job, the desired paper type can be set (in the driver or in the Embedded Web Server). The
printer will print the job on a roll of paper of the chosen paper type that is large enough to print the drawing
without clipping. If there is more than one roll on which the job could be printed meeting all the criteria, the
roll will be chosen according to your preferences. These can be set from the front panel.
When is a job put on hold for paper?
If the paper mismatch action is set to Put job on hold, a job is put on hold for paper in the following cases:
The paper type that has been selected by the user is not currently loaded on the specified rollor on
either of the rolls, if no roll has been specified.
The paper type that has been selected by the user is loaded on the specified roll, but the drawing is too
large to fit on the rollor on either of the rolls, if no roll has been specified.
If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
Yes. Every time a new roll of paper is loaded, the printer will check if there are any jobs on hold for paper that
could be printed on the loaded roll.
ENWW Paper handling problems 59

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