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HP Designjet Z2100 Series User Manual

HP Designjet Z2100 Series
182 pages
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HP Designjet Z2100 Photo Printer Series
Using your printer

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HP Designjet Z2100 Series Specifications

General IconGeneral
Print TechnologyThermal Inkjet
Number of Inks8
Media Types SupportedFilm
Media Sizes SupportedA4, A3, A2, A1, A0
ConnectivityUSB 2.0, Ethernet
Memory256 MB
Hard Disk40 GB
Operating Systems SupportedMac OS X
Weight85 kg

Summary

Introduction

Safety precautions

Essential precautions for proper printer use and damage prevention, covering power, grounding, and handling.

HP Start-Up Kit

Contains printer software, documentation, and multimedia tutorials for initial setup and first print.

Using this guide

Explains how the guide is organized and its purpose for users, referring to related documentation.

The printer's main features

Highlights key capabilities like print resolution, software, color accuracy, and ink system for high-quality images.

The printer's main components

Identifies and illustrates the printer's front and rear components for user understanding and reference.

The front panel

Describes the functions and components of the printer's front panel interface for operation and troubleshooting.

Printer software

Details the provided software, including drivers and utilities like HP Easy Printer Care, for printer management.

The printer's internal prints

Explains how to print diagnostic and informational pages directly from the printer without a computer.

Installing the software

Choose which connection method to use

Outlines available connection types (Fast Ethernet, USB) and factors to consider for printer setup.

Connect to a network (Windows)

Step-by-step instructions for connecting the printer to a Windows network via Ethernet.

Connect directly to a computer (Windows)

Instructions for connecting the printer directly to a Windows PC via USB 2.0 socket.

Printer sharing considerations

Discusses implications and requirements for sharing a directly connected printer on a network.

Uninstall the printer software (Windows)

Procedure for removing printer software components from a Windows system.

Connect to a network (Mac OS)

Guide for connecting the printer to a network using Mac OS X via Bonjour or TCP/IP.

Bonjour/Rendezvous connection

Specific procedure for network connection using Bonjour/Rendezvous on Mac OS X.

TCP/IP connection

Detailed steps for establishing a TCP/IP network connection on Mac OS X.

Connect directly to a computer (Mac OS)

Instructions for connecting the printer directly to a Mac computer via USB 2.0.

Sharing the printer

Explains how to make a directly connected printer available to other Mac OS computers on the network.

Uninstall the printer software (Mac OS)

Procedure for removing printer software components from a Mac OS system.

Personalizing the printer

Turn printer on and off

Explains how to power the printer on, off, and its sleep mode functionality for energy saving.

Change the language of the front-panel display

Guides users on how to change the language displayed on the printer's front panel menus and messages.

Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

Instructions to access printer management software for Windows and Mac via USB or TCP/IP.

Access the Embedded Web Server

How to remotely manage the printer using a web browser via TCP/IP connection.

Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

Steps to change the language setting within the HP printer management software.

Change the language of the Embedded Web Server

How to adjust the language of the printer's web interface by changing browser settings.

Change the sleep mode setting

Procedure to adjust the printer's power-saving sleep mode timer duration.

Turn the buzzer on and off

Guide on enabling or disabling the printer's audible buzzer notifications via the front panel.

Change the front-panel display contrast

Instructions to adjust the contrast level of the printer's front panel display.

Change the units of measurement

How to switch measurement units (English/Metric) displayed on the front panel.

Configure network settings

Details on setting up IP configuration, host names, subnet masks, and other network parameters.

Change the graphic language setting

How to modify the printer's graphic language setting, requiring an HP-GL/2 upgrade.

Paper handling

General advice

Important guidelines and warnings before loading paper, including printer wheel locks and paper size limits.

Choose which spindle to use

Guidance on selecting the correct spindle for different paper roll widths, including black and gray spindles.

Load a roll onto the spindle

Step-by-step instructions for mounting a paper roll onto the printer spindle, including paper stops.

Load a roll into the printer

Detailed procedure for loading a paper roll from the spindle into the printer feeder using easy or menu options.

Unload a roll

Procedures for removing a paper roll from the printer, including key and menu options.

Load a single sheet

Instructions for inserting and loading a single sheet of paper into the printer, with easy and menu procedures.

Unload a single sheet

How to remove a single sheet of paper from the printer after printing or without printing.

View information about the paper

How to check details of the currently loaded paper via the front panel or software.

Paper profiles

Explains paper profiles and their importance for print quality and color accuracy.

Add a custom paper type

Guide for adding new paper types and performing color calibration for custom media.

Maintain paper

Recommendations for storing and handling paper to maintain its quality and prevent damage.

Change the drying time

How to adjust print drying time settings for different paper and print conditions.

Turn the automatic cutter on and off

Instructions to enable or disable the automatic paper cutting feature via software or front panel.

Feed and cut the paper

How to manually feed and cut paper, especially when the automatic cutter is disabled.

Printing

Select print quality

Options for choosing print quality settings to balance speed and output fidelity, including Best, Normal, Fast.

Select paper size

How to specify the paper size for printing documents and images, including custom sizes.

Select margins options

Configuration of margins for prints, including standard, oversize, and borderless options.

Print with shortcuts

Explains how to use and create printing shortcuts for common print jobs, saving time and effort.

Rescale a print

How to adjust the print size, useful for software limitations or large format printing needs.

Change the treatment of overlapping lines

Setting for controlling how overlapping lines are rendered in HP-GL/2 jobs (On/Off).

Preview a print

Methods for previewing prints on screen to check layout and avoid waste of paper and ink.

Print a draft

How to select fast draft-quality printing for quick output, using the print-quality slider.

High-quality printing

Techniques for achieving the best print quality, including maximum detail and multiple passes.

Print in gray shades

How to convert colors to grayscale for black and white printing, with ink options.

Print with no margins

Guide to printing borderless images, applicable only to glossy roll paper, ensuring full page coverage.

Reprint an old job

How to reprint previously printed jobs, typically for HP-GL/2 files via the front panel.

Use paper economically

Tips for reducing paper consumption, such as printing multiple pages per sheet or removing blank areas.

Use ink economically

Recommendations for minimizing ink usage, like using draft settings and proper printer maintenance.

Color management

What is color?

Explains the subjective and physiological aspects of color perception and how light interacts with objects.

The problem: color in the computer world

Discusses how devices create colors and the differences between additive and subtractive color systems.

The solution: color management

Introduces color management concepts, ICC profiles, and CMS for accurate color reproduction across devices.

Color and your printer

How the printer's features ensure predictable and dependable color results for creative professionals.

HP Embedded Spectrophotometer

Details the built-in spectrophotometer for automatic color calibration and profiling of paper types.

A summary of the color management process

Outlines the steps for achieving accurate and consistent colors: adding paper, calibrating, and profiling.

Color calibration

Process for ensuring consistent colors across printheads, inks, and environmental conditions.

Color profiling

Creating ICC profiles for accurate color conversion and matching to paper types for optimal results.

Create your own profile

Step-by-step guide to creating custom ICC color profiles using the HP Color Center.

Use a third-party profile

How to install and use ICC profiles obtained from sources other than the printer software.

Profile your monitor

Recommendations for calibrating and profiling your display for better color accuracy on prints.

Color management options

Explains approaches to color management: Application-Managed vs. Printer-Managed colors.

Color emulation modes

How to use emulation modes to match color output from older HP Designjet 500/800 series printers.

Color adjustment options

Tools for adjusting colors, including lightness, hue, and gray balance for prints.

Printing in color

How to adjust color settings like lightness and primary colors in prints via driver or front panel.

Printing in grayscale

How to adjust gray balance for monochrome prints, controlling highlights, midtones, and shadows.

Color management scenarios

Practical examples of color management workflows using specific software like Photoshop and Aperture.

Retrieving printer usage information

Get printer accounting information

Ways to obtain accounting data, including usage statistics and job details from the printer.

Check printer usage statistics

Procedures to view total printer usage statistics via software or the Embedded Web Server.

Check ink and paper usage for a job

Methods for checking ink and paper consumption for specific print jobs via software or web server.

Handling ink cartridges and printheads

About the ink cartridges

Information on ink cartridges, their function, connection to printheads, capacity, and handling precautions.

Check the ink cartridges status

How to view ink levels and status through the front panel or software utilities.

Remove an ink cartridge

Step-by-step guide on safely removing an ink cartridge from the printer, with warnings.

Insert an ink cartridge

Detailed instructions for installing a new ink cartridge correctly, including shaking and slot matching.

About the printheads

Information on printheads, their connection to ink cartridges, and function, including ESD precautions.

Check the printhead status

How to check the status and details of installed printheads via front panel or software.

Remove a printhead

Procedures for safely removing a printhead from the printer carriage, with warnings.

Insert a printhead

Detailed instructions for correctly installing a new printhead into the printer, including cleaning and slot matching.

Maintaining the printer

Check printer status

Methods for checking the printer's overall status and identifying potential issues via front panel or software.

Clean the exterior of the printer

Guidelines for cleaning the printer's outer surfaces safely with a damp cloth and mild cleaner.

Replace the cutter

Step-by-step instructions for replacing the printer's cutting mechanism, including safety warnings.

Maintain the ink cartridges

Recommendations for ink cartridge care to ensure optimal print quality, including checking expiration dates.

Move or store the printer

Procedures for safely preparing the printer for moving or long-term storage, including securing parts.

Update the firmware

How to download and install firmware updates to enhance printer functionality and features.

Update the software

Guidance on updating printer drivers and other associated software from HP's website or utilities.

Printer maintenance kits

Information on available maintenance kits and when they are needed, indicated by printer messages.

Accessories

How to order supplies and accessories

Information on how to order printer supplies and optional accessories via the Web or HP Support.

Order ink supplies

List of available ink cartridges and their part numbers for ordering.

Order paper

Details on available paper types, sizes, grammage, and part numbers for ordering.

Non-recommended paper types

Lists paper types that may not yield satisfactory results with the printer.

Order accessories

List of available printer accessories, such as stands and upgrades, with their product numbers.

Introduction to the accessories

Overview of the printer's accessories and their benefits, including stands and upgrades.

Stand

Information about the printer stand, its purpose, height, and weight.

HP-GL/2 upgrade

Explains the benefits and features of the HP-GL/2 upgrade for enhanced printing capabilities.

EFI Designer Edition RIP

Details about the EFI Designer Edition RIP for digital proofing and color accuracy.

HP Advanced Profiling Solution

Information on the optional solution for advanced color profiling and monitor calibration.

HP Photosmart Pro print plug-in for Adobe Photoshop

Description of a software module for enhanced printing from Adobe Photoshop.

Troubleshooting paper issues

The paper cannot be loaded successfully

Solutions for issues where the printer fails to load paper, including roll and sheet loading problems.

The paper has jammed

Procedures for safely clearing paper jams from the printer, including warnings.

Prints do not fall nicely into the basket

Tips for ensuring prints are delivered correctly into the output basket and avoiding damage.

The sheet stays in the printer when the print has been completed

Reasons and solutions for sheets remaining in the printer after printing, possibly for drying.

The paper is cut when the print has been completed

Explains the automatic cutter function and how to manage it, including disabling it.

The cutter does not cut well

Solutions for issues where the automatic cutter fails to cut paper properly, including rail cleaning.

The roll is loose on the spindle

Addresses problems with paper rolls being loose on the spindle during printing or loading.

A strip stays on the output tray and generates jams

How to remove small paper strips from the output tray that cause jams.

Recalibrate the paper advance

Process for recalibrating paper advance to improve print alignment and quality.

Return to default calibration

Steps to reset paper advance calibration to factory default settings.

Troubleshooting print-quality issues

General advice

General recommendations for optimal print quality, using genuine supplies, and checking settings.

Print quality troubleshooting wizard

Accessing the wizard to diagnose and resolve common print quality problems like banding or blurry images.

Horizontal lines across the image (banding)

Identifies and provides solutions for horizontal banding or lines in printed images.

Lines are too thick, too thin, or missing

Addresses issues with line thickness, clarity, or missing lines in prints, possibly due to image resolution.

Lines appear stepped or jagged

Solutions for printed lines that appear stepped or jagged, potentially related to print quality settings.

Lines print double or in the wrong colors

Resolving problems where lines are printed double or with incorrect colors.

Lines are discontinuous

Fixes for printed lines that appear broken or discontinuous, possibly due to printhead issues.

Lines are blurred

Solutions for blurred or fuzzy lines and text in prints, possibly due to humidity or paper type.

The whole image is blurry or grainy

Diagnosing and fixing issues causing the entire image to appear blurry or grainy.

The paper is not flat

Addressing print quality defects caused by paper not lying flat, potentially leading to stripes.

The print is scuffed or scratched

Preventing scuffs and scratches on prints, especially on coated or glossy papers, by careful handling.

Ink marks on the paper

Causes and solutions for ink marks appearing on prints, including horizontal smears.

Ink marks on the back of the paper

Resolving ink marks appearing on the back of the paper, often from borderless prints or platen residue.

Edges of objects are stepped or not sharp

Fixing issues where object edges appear stepped or lack sharpness, potentially due to print quality settings.

Edges of objects are darker than expected

Solutions for print edges that appear darker than anticipated, possibly due to print quality settings.

Bronzing

Explains and offers solutions for bronzing effects on photo paper with specific inks under fluorescent light.

Black and white prints do not look neutral

Tips for achieving neutral gray tones in black and white prints, suggesting specific ink usage.

Horizontal lines at the end of a cut sheet print

Addressing thin horizontal lines appearing at the end of cut sheet prints.

Vertical lines of different colors

Resolving print defects showing vertical bands of varying colors, possibly related to paper or print quality.

White spots on the print

Identifying and fixing causes of white spots on printed output, such as dust or paper fibers.

Colors are inaccurate

Steps to diagnose and correct inaccurate or unexpected colors in prints, involving calibration and profiles.

Color accuracy using EPS or PDF images in page layout applications

Notes on color management limitations for EPS/PDF files in layout applications like InDesign and QuarkXPress.

The image is incomplete (clipped at the bottom)

Solutions for images that are partially missing or clipped at the bottom of the print.

The image is clipped

Diagnosing and fixing image clipping issues related to paper size, margins, or application limits.

Some objects are missing from the printed image

Addressing scenarios where objects or parts of an image are missing from the output, possibly due to data quantity.

A PDF file is clipped or objects are missing

Specific advice for resolving clipping issues with PDF files, recommending software updates.

The Image Diagnostics Print

How to print diagnostic images to assess printhead performance and identify issues like clogged nozzles.

Corrective action

Recommended steps to resolve persistent print-quality problems after initial checks, including cleaning and reseating.

If you still have a problem

Additional troubleshooting steps and advice if print quality issues persist, including driver and firmware checks.

Troubleshooting ink cartridge and printhead issues

Cannot insert an ink cartridge

Steps to resolve issues when an ink cartridge cannot be properly installed, checking type and orientation.

Ink cartridge status messages

Explains various status messages related to ink cartridges, such as OK, Low, Missing, and Replace.

Cannot insert a printhead

Guidance on resolving problems when a printhead cannot be installed correctly, checking type and orientation.

The front-panel display recommends reseating or replacing a printhead

Actions to take when the printer prompts for printhead reseating or replacement, including cleaning connections.

Clean the printheads

Procedures for cleaning printheads to maintain ink flow and color accuracy, via front panel or manually.

Clean the printhead drop detector

How to clean the printhead drop detector sensor to ensure proper nozzle function and prevent quality issues.

Align the printheads

Process for aligning printheads to ensure accurate colors and sharp graphics, using the printer's menu.

Reinsert printheads procedure

Specific steps for reinserting printheads if alignment fails or paper jams, to restart the process.

Image Quality Maintenance menu procedure

Using the menu to initiate printhead alignment and other quality maintenance tasks.

Scanning errors during alignment

Diagnosing and resolving scanning errors that occur during printhead alignment, checking paper and window status.

Printhead status messages

Explains various status messages related to printheads, including OK, Missing, Reseat, and Replace.

Troubleshooting general printer issues

The printer does not print

Common reasons why the printer may not print, including power, interference, and driver issues.

The printer seems slow

Explanations for slow printing performance and how to optimize speed, considering print quality and paper type.

Communication failures between computer and printer

Symptoms and solutions for communication errors, including front-panel messages and cable checks.

Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

Resolving issues preventing access to the printer management software via network or USB.

Cannot access the Embedded Web Server

Steps to troubleshoot and enable access to the printer's web interface, checking network settings.

Automatic file system check

Information about the printer's automatic file system check process for hard disk integrity.

An AutoCAD 2000 memory allocation error

Solutions for memory allocation errors encountered when printing from AutoCAD 2000, including patches.

No output when printing from Microsoft Visio 2003

Advice for resolving printing issues with large images from Microsoft Visio 2003, suggesting scaling.

Unavailable driver features when printing from QuarkXPress

Lists printer driver features not available when printing from QuarkXPress or using HP-GL/2 driver.

Printer alerts

Explains the different types of alerts the printer provides (Errors, Warnings) and their meanings.

HP Customer Care

Introduction

Overview of HP's award-winning support services for Designjet printers, including setup and troubleshooting.

HP Professional Graphics Services

Information on specialized graphic services offered by HP, with a link for further details.

Knowledge Center

Resources available at the HP Knowledge Center, including tutorials, downloads, and technical support.

HP Start-Up Kit

Details on the contents of the HP Start-Up Kit DVD for initial printer setup and introductory tutorials.

HP Care Packs and Warranty Extensions

Options for extending the printer's warranty coverage beyond the standard period.

HP Installation

Information about HP's professional installation service for unpacking, setup, and connecting the printer.

HP Instant Support

Details on HP Instant Support tools for collecting diagnostic information and resolving issues remotely.

HP Proactive Support

How to enable Proactive Support to preemptively identify and resolve printer issues, reducing downtime.

Contact HP Support

Information on how to contact HP Support, including required details and telephone numbers.

Printer specifications

Functional specifications

Technical details about ink supplies, paper sizes, and printing resolutions.

Physical specifications

Dimensions, weight, and other physical characteristics of the printer, including different models.

Memory specifications

Details on the printer's memory (DRAM) and hard disk capacity.

Power specifications

Information regarding power source, frequency, current, and consumption.

Ecological specifications

Information on the printer's environmental impact and ecological considerations, with a web link.

Environmental specifications

Operating temperature and humidity ranges for optimal and standard printing conditions.

Acoustic specifications

Printer noise level specifications, including idle and operating sound power and pressure levels.

Glossary

Index

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