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4 Get the banner paper ready for the printer:
■ From the stack of banner paper, tear off the number of sheets 
you need to print the banner. (You must have at least five sheets 
in the stack.)
■ Tear off the perforated strips, if there are any.
■ Fan the stack so that the pages don’t stick together 
in the printer.
5 Put the paper in the IN drawer so that the unattached edge is at the top 
of the stack. Insert the stack edge first into the IN drawer until it stops.
6 Slide the paper adjusters so that they fit snugly against the edges of 
the paper stack.
7 Push the IN drawer back in.
8 Print the banner.
You’ll notice that the printer and banner paper go through some 
start-up movements before it starts printing. Also, banner printing 
takes a while; it might be several minutes before you see the results.
Unattached edge
What If
THE BANNER 
HAS A BIG GAP 
OR A CREASE 
WHERE YOU DON’T 
EXPECT IT
The printer might be 
picking up more than 
one sheet of paper at 
a time. Take the 
paper out, then fan 
the stack. Also be 
sure the top and bot-
tom margins are set 
to zero in your banner 
program. Print the 
banner again.
T
HE BANNER 
PAPER JAMS IN 
THE PRINTER
• You might not have 
clicked 
Banner
 on 
the 
Setup
 tab in 
the HP print settings 
box.
• Try putting in more 
than five, but fewer 
than 20, sheets of 
paper.
• Make sure the 
banner switch is up.
• See the online trou-
bleshooting for the 
appropriate set-
tings for specific 
software programs.
• Make sure you 
remove all paper 
before loading the 
banner paper.