Need help?Do you have a question about the HP deskjet 960c series and is the answer not in the manual?
Defines the specific terms used throughout the quick reference guide.
Explains the meaning of symbols, such as the '>' symbol, used to guide through software steps.
Explains how cautions are indicated and provides an example of a caution statement.
Lists all the items that are included in the HP Deskjet printer box.
Details the black and tri-color print cartridges, including part numbers and installation notes.
Describes the types of printer cables (parallel or USB) required to connect the printer.
Explains how to obtain copies and updates of the printer software, including website and phone options.
Instructions for accessing quick help through the HP printer assistant on Windows systems.
Instructions for accessing quick help on Macintosh systems using Adobe Acrobat Reader.
Explains how to view the electronic User's Guide on Windows 3.1x systems.
Describes how to find printer information in DOS systems via the dosread.txt document.
Outlines the recommended order for seeking HP customer support assistance.
Details the online support options, including websites, forums, and email.
Lists HP support websites available for different languages and regions.
Provides information on the duration of free phone support based on geographic region.
Lists alternative free support options to try before contacting HP by phone.
Lists telephone numbers for HP customer care support for various regions worldwide.
Details the options available for extending the printer's warranty coverage.
Defines the scope of the limited warranty, covering defects in materials and workmanship.
Outlines specific limitations and exclusions to the HP warranty coverage.
States HP's limitations of liability for direct, indirect, or consequential damages.
Explains how local laws may affect specific legal rights and warranty terms.
Details the specific warranty coverage for Year 2000 date processing capabilities.
Discusses paper usage, ozone-safe manufacturing, and elimination of certain materials.
Explains the printer's design features that facilitate disassembly and recycling.
Provides information on extended warranty, spare parts availability, and product take-back.
Details the printer's energy efficiency, ENERGY STAR compliance, and off-mode consumption.
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General