Contents 5
Operating System Version Support .................................................................................................. 57
Firmware ...................................................................................................................................... 57
HP Smart Update Manager ............................................................................................................. 57
Change control and proactive notification ........................................................................................ 58
Care Pack .................................................................................................................................... 58
Troubleshooting .......................................................................................................................... 59
Troubleshooting resources ........................................................................................................................ 59
Pre-diagnostic steps ................................................................................................................................. 59
Important safety information ............................................................................................................ 59
Symptom information ..................................................................................................................... 61
Prepare the server for diagnosis ...................................................................................................... 61
Loose connections ................................................................................................................................... 63
Service notifications ................................................................................................................................. 64
Server health LEDs ................................................................................................................................... 64
Troubleshooting flowcharts ....................................................................................................................... 64
Start diagnosis flowchart ................................................................................................................ 64
General diagnosis flowchart ........................................................................................................... 65
Server power-on problems flowchart ................................................................................................ 67
POST problems flowchart ............................................................................................................... 70
OS boot problems flowchart ........................................................................................................... 72
Server fault indications flowchart ..................................................................................................... 73
POST error messages and beep codes ....................................................................................................... 75
Battery ....................................................................................................................................... 77
Regulatory compliance notices ..................................................................................................... 78
Regulatory compliance identification numbers ............................................................................................. 78
Federal Communications Commission notice ............................................................................................... 78
FCC rating label ............................................................................................................................ 78
Class A equipment......................................................................................................................... 78
Declaration of conformity for products marked with the FCC logo, United States only ....................................... 79
Modifications .......................................................................................................................................... 79
Cables ................................................................................................................................................... 79
Canadian notice ..................................................................................................................................... 79
European Union regulatory notice ............................................................................................................. 79
Disposal of waste equipment by users in private households in the European Union ......................................... 80
Japanese class A notice ........................................................................................................................... 80
BSMI notice ............................................................................................................................................ 81
Korean class A notice .............................................................................................................................. 81
Chinese notice ........................................................................................................................................ 81
Laser compliance .................................................................................................................................... 81
Battery replacement notice ........................................................................................................................ 82
Taiwan battery recycling notice ................................................................................................................. 82
Power cord statement for Japan ................................................................................................................. 82
Electrostatic discharge ................................
................................................................................. 83
Preventing electrostatic discharge .............................................................................................................. 83
Grounding methods to prevent electrostatic discharge .................................................................................. 83
Specifications ............................................................................................................................. 84
Environmental specifications ..................................................................................................................... 84
Mechanical specifications ........................................................................................................................ 84
Power supply specifications ...................................................................................................................... 84