HP dx7500 - Microtower PC Troubleshooting Guide

Solving USB Flash Drive Problems
If you encounter USB flash drive problems, common causes and solutions are listed in the following
table.
Table 2-15 Solving USB Flash Drive Problems
USB flash drive is not seen as a drive letter in Windows.
Cause
Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the flash drive in Windows.
USB flash drive not found (identified).
Cause
Solution
The device is attached to a USB port that has been disabled
in Computer Setup.
Run the Computer Setup utility and ensure USB Ports are
Enabled in the Advanced menu.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB flash drive.
Cause
Solution
Boot order is not correct. 1. Run the Computer Setup utility and change the
removable media boot priority in Boot > Boot Device
Priority > Floppy Group Boot Priority.
2. Run the Computer Setup utility and change boot group
sequence in Boot > Boot Device Priority.
The image on the device is not bootable. Follow the procedures described in the "Replicating the Setup"
section of the Service Reference Guide.
The computer boots to DOS after making a bootable flash drive.
Cause
Solution
Flash drive is bootable. Install the flash drive only after the operating system boots.
38 Chapter 2 Troubleshooting Without Diagnostics ENWW

HP dx7500 - Microtower PC Specifications

General

Memory	Up to 8 GB DDR2 SDRAM
Form Factor	Microtower
Power Supply	300W
Processor	Intel Core 2 Duo, Intel Pentium Dual-Core, Intel Celeron
Storage	SATA hard drives up to 500 GB
Optical Drive	DVD-ROM or DVD+/-RW
Graphics	Integrated Intel Graphics Media Accelerator 3100, Optional discrete graphics cards
Audio	Integrated High Definition Audio
Network	Integrated Gigabit Ethernet
Expansion Slots	1 PCI Express x16, 2 PCI Express x1, 1 PCI
Ports	USB 2.0, serial, parallel, VGA, audio in/out
Operating System	Windows Vista Business, Windows XP Professional, FreeDOS
Weight	Approx. 22 lbs (10 kg)