What to do if my HP Laptop screen is blank?
If your HP laptop screen is blank, the computer may be in Sleep mode. Briefly press the power button to exit Sleep. Alternatively, the computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4.
How to fix wireless network connection on HP EliteBook Folio 1040 G1?
To troubleshoot a non-functioning wireless network connection on your HP laptop: * To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at the far right of the taskbar. * Make sure that the wireless device is turned on. * Ensure that the computer wireless antennas are free from obstructions. * Verify that the cable or DSL modem and its power cord are properly connected and that the lights are on. * Confirm that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. * Disconnect and then reconnect all cables, and turn the power off and then back on.
Why is my HP EliteBook Folio 1040 G1 Laptop unusually warm?
Your HP laptop may be overheating because a vent is blocked. Allow the computer to cool to room temperature and ensure that all vents are free from obstructions during use.
What to do if my external device is not working with my HP Laptop?
If an external device is not working with your HP laptop, consider the following: * Turn on the device according to the manufacturer's instructions. * Ensure all device connections are secure. * Confirm the device is receiving electrical power. * Check if the device is compatible with the operating system, especially if it is an older model. * Verify that the correct drivers are installed and updated.
What to do if my movie is not visible on an external display connected to my HP EliteBook Folio 1040 G1 Laptop?
If a movie is not visible on an external display connected to your HP laptop, and both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays. Also, configure the monitor settings to make the external display primary.
Why does my optional external disc not play on HP EliteBook Folio 1040 G1?
If an optional external disc does not play on your HP laptop, try the following: * Save your work and close all open programs before playing a CD or a DVD. * Log off the Internet before playing a CD or a DVD. * Ensure that you insert the disc properly. * Make sure that the disc is clean. * Check the disc for scratches. * Disable Sleep mode before playing the disc.
What to do if burning an optional external disc does not begin or stops before completion on HP EliteBook Folio 1040 G1?
If the process of burning an optional external disc does not begin, or it stops before completion on your HP Laptop, be sure that all other programs are closed, turn off Sleep mode, and ensure that you are using the right kind of disc for your drive and that the disc is inserted properly. You may also select a slower write speed and try again. If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
General| Form factor | Clamshell |
|---|---|
| Product type | Laptop |
| Product color | Black, Silver |
| Country of origin | China |
| Market positioning | Business |
| Bus type | DMI2 |
| Stepping | C0 |
| Tjunction | 100 °C |
| Processor cache | 4 MB |
| Processor cores | 2 |
| System bus rate | - GT/s |
| Processor family | Intel® Core™ i7 |
| Processor series | Intel Core i7-4600 Mobile series |
| Processor socket | BGA 1168 |
| Processor threads | 4 |
| Processor codename | Haswell |
| Processor frequency | 1.7 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 22 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 2.0 |
| Processor boost frequency | 3.3 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 2x4 |
| Thermal Design Power (TDP) | 15 W |
| Maximum number of PCI Express lanes | 12 |
| Motherboard chipset | - |
| Memory slots | 1x SO-DIMM |
| Internal memory | 4 GB |
| Memory clock speed | 1600 MHz |
| Memory form factor | SO-DIMM |
| Internal memory type | DDR3L-SDRAM |
| Maximum internal memory | 8 GB |
| Memory layout (slots x size) | 1 x 4 GB |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| SSD interface | mSATA |
| Storage media | SSD |
| Card reader integrated | Yes |
| Total storage capacity | 256 GB |
| Compatible memory cards | MicroSD (TransFlash) |
| Number of SSDs installed | 1 |
| Display surface | Matt |
| Display diagonal | 14 \ |
| Native aspect ratio | 16:9 |
| On-board graphics card ID | 0xA26 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 5000 |
| On-board graphics card family | Intel® HD Graphics |
| Maximum on-board graphics card memory | 1.74 GB |
| On-board graphics card base frequency | 200 MHz |
| On-board graphics card DirectX version | 11.1 |
| On-board graphics card dynamic frequency (max) | 1100 MHz |
| Intel segment tagging | Enterprise, Small Business |
| Audio system | HD + DTS Studio Sound |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.0 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Charging port type | DC-in jack |
| USB 2.0 ports quantity | 0 |
| Recovery operating system | Windows 8 Pro |
| Operating system installed | Windows 7 Professional |
| Processor code | SR16H |
| Processor ARK ID | 75114 |
| Intel TSX-NI version | 0.00 |
| Processor package size | 40 x 24 x 1.5 mm |
| Intel ME Firmware Version | 9.5 |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Intel Smart Connect Technology version | 1.00 |
| Battery capacity | 42 Wh |
| Battery life (max) | - h |
| Number of battery cells | 6 |
Weight and Dimensions| Depth | 233.5 mm |
|---|---|
| Width | 338 mm |
| Height | 15.9 mm |
| Weight | 1490 g |
Explains how to use the computer's pointing devices, including the TouchPad.
Explains available resources for finding information about the computer.
Identifies and describes the components located on the top of the computer.
Explains the function of various indicator lights on the computer.
Details the function of buttons and the fingerprint reader.
Describes the function of various keys on the computer keyboard.
Identifies and describes ports on the right side of the computer.
Identifies and describes ports on the left side of the computer.
Identifies components related to the computer's display.
Identifies and describes components located on the bottom of the computer.
Explains how to connect to wireless local area and wide area networks.
Describes how to use wireless buttons and operating system controls.
Provides steps to connect to a wireless local area network (WLAN).
Explains how to use HP Mobile Broadband for internet access.
Describes how to connect and use Bluetooth wireless devices.
Details how to connect the computer to a wired network using a docking device.
Explains how to use the computer's pointing devices, including the TouchPad.
Details how to use the TouchPad for navigation and gestures.
Explains specific TouchPad gestures like tapping and scrolling.
Describes how to use pinch and zoom gestures on the TouchPad.
Explains the 2-finger click gesture for menu selections.
Describes edge swipe gestures for accessing toolbars and apps.
Explains the left-edge swipe gesture for switching apps.
Introduces keyboard usage for navigation and task execution.
Lists and explains common Windows shortcut keys.
Explains how to identify and use hot keys on the keyboard.
Details specific hot key combinations and their functions.
Explains the use of embedded and external numeric keypads.
Details how to use the embedded numeric keypad.
Covers audio playback, connecting speakers, and adjusting volume.
Explains how to connect headphones and microphones.
Guides on how to check audio input/output functions.
Describes the integrated webcam features and usage.
Explains video playback and connecting external displays.
Details how to connect external displays via DisplayPort.
Explains wireless display sharing using Intel Wireless Display.
Provides instructions on how to properly shut down the computer.
Covers power-saving states, Sleep, and Hibernation settings.
Explains how to use the power meter and adjust power settings.
Details how to set password protection upon computer wakeup.
Provides information on using and managing battery power.
Offers tips to prolong battery life and discharge time.
Explains how the system responds to low battery conditions.
Describes how to insert and remove Micro SD memory cards.
Provides steps for safely removing a memory card.
Explains the use of smart cards with the computer.
Details the process of inserting a smart card.
Explains how to connect and use USB devices.
Provides instructions for connecting USB devices.
Provides instructions for safely removing USB devices.
Describes the use of optional external drives like USB drives.
Explains how to connect the computer to a docking device.
Covers basic operations and maintenance for hard drives.
Explains how to improve hard drive performance using utilities.
Guides on using Disk Cleanup to free up disk space.
Outlines security features to protect the computer from risks.
Explains how to create, use, and manage passwords for security.
Details how to set administrator and user passwords in Windows.
Explains setting passwords within the computer's BIOS setup.
Guides on setting, changing, and deleting BIOS administrator passwords.
Explains DriveLock password management for hard drive protection.
Discusses the importance of antivirus software and its use.
Explains firewall software for network and system protection.
Guides on installing crucial security updates from Microsoft.
Details how to install and use an optional security cable.
Explains how to use the fingerprint reader for authentication.
Provides guidelines and precautions for cleaning the computer.
Outlines the steps for safely cleaning computer components.
Recommends regular updates for programs and drivers.
Explains how to back up important files and system data.
Details tools and procedures for recovering the system after failure.
Guides on using Windows backup and restore for recovery.
Explains how to use HP Software Setup for reinstalling drivers/software.
Introduces Computer Setup (BIOS) for system configuration.
Provides instructions for navigating and making selections within Computer Setup.
Guides on how to restore computer settings to factory defaults.
Explains how to check for and download BIOS updates.
Provides contact methods for HP technical support.
Describes the information found on computer labels for identification.
Details the computer's input power requirements and specifications.
Lists the recommended operating temperature and humidity ranges.
Lists resources for troubleshooting computer issues, including online support.
Addresses problems related to the computer failing to start up.
Provides solutions when the computer screen remains blank.
Offers troubleshooting steps for non-functional external devices.
Guides on resolving problems with wireless network connections.
Troubleshoots problems with playing CDs or DVDs.
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