HP EliteBook Folio 9470m Technical White Paper

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Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics
HP Diagnostics
In the event you experience hard or solid state drive issues, the first step is to select the f2 function key
when booting up the system. This diagnostic routine detects any faults and issues that can cause the
drive to fail.
Note: The short/Basic and long/Full versions have been combined into one.
When initiated, the diagnostics perform the following steps:
 Runs the short/basic test. If no errors occur, the long/full test automatically runs.
 If no errors occur, S.M.A.R.T. attribute checking automatically runs.
 If a fault is detected in either of the tests, the process halts and a Failure ID or Code is displayed.
Note: The diagnostics may be aborted at any time by pressing the Esc key.
Note: The f2 Self-Test is available through the commercial notebook system BIOS. Please visit the HP
Web site at
http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for your
product. See the UEFI section below to install the more advanced diagnostics.
Advanced Diagnostics – Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced
diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers
download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the f2 function key when booting up the system.
Note: The diagnostics may be aborted at any time by pressing the Esc key.
Additional information can be found at the following URL:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01443317&
jumpid=reg_R1002_USEN
HP 3D Drive Guard
The opportunity for operational shock is greatest when the notebook is being moved. If the notebook
is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver
receives notifications from the integrated accelerometer, and protects the hard drive (HDD) by
automatically "parking the heads" to reduce the risk of damage.
Download the latest HP 3D Drive Guard driver under the Solutions section from the “Download
Drivers & Software” website for your product and OS:
http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage
an SSD if installed.
Firmware & Product Updates
It is important to check for updates for your product. There are new firmware updates for certain OEM
drives and/or special product updates
. Download and install any newer HDD firmware updates or
other HDD related product drivers for your product and OS:
http://www8.hp.com/us/en/support-drivers.html

HP EliteBook Folio 9470m Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black, Sand
Country of origin	China
Market positioning	Business
Bus type	DMI
Stepping	L1
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-3427U
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-3400 Mobile Series
Processor socket	BGA 1023
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	1.8 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.8 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	17 W
CPU multiplier (bus/core ratio)	18
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel® QM77 Express
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Card reader integrated	Yes
Total storage capacity	180 GB
Compatible memory cards	SD
Number of SSDs installed	1
Display surface	Matt
Display diagonal	14 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	350 MHz
On-board graphics card dynamic frequency (max)	1150 MHz
Audio system	SRS PRO
Wi-Fi standards	-
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	DualPoint
Recovery operating system	Windows 8 Pro
Operating system installed	Windows 7 Professional
Processor code	SR0N7
Processor ARK ID	64903
Processor package size	31 x 24 mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	52 Wh
Battery life (max)	- h
AC adapter power	45 W
Sustainability certificates	EPEAT Silver, ENERGY STAR

Weight and Dimensions

Depth	231 mm
Width	338 mm
Height	18.9 mm
Weight	1610 g