Solving CD-ROM and DVD problems ...................................................................................... 120
Solving USB flash drive problems ........................................................................................... 122
Solving front panel component problems ................................................................................. 123
Solving Internet access problems ............................................................................................ 123
Solving software problems .................................................................................................... 125
8 POST error messages .................................................................................................... 127
POST numeric codes and text messages .................................................................................. 128
Interpreting POST diagnostic front panel LEDs and audible codes .............................................. 136
9 Password security and resetting CMOS ......................................................................... 140
Establishing a Setup or Power-on password ............................................................................. 141
Resetting the Setup and Power-on password ............................................................................ 141
Changing a Setup or Power-On password .............................................................................. 142
Deleting a Setup or Power-On password ................................................................................. 143
Resetting the password jumper ............................................................................................... 143
Clearing and resetting the CMOS .......................................................................................... 145
10 HP PC Hardware Diagnostics ...................................................................................... 147
Why run HP PC Hardware Diagnostics ................................................................................... 147
How to access and run HP PC Hardware Diagnostics ............................................................... 147
Downloading HP PC Hardware Diagnostics to a USB device ..................................................... 148
11 System backup and recovery ...................................................................................... 149
Backing up, restoring, and recovering in Windows 8 ............................................................... 149
Creating recovery media and backups .................................................................... 150
Restoring and recovering using Windows 8 tools ...................................................... 151
Using Windows 8 Refresh ....................................................................... 151
Using Windows 8 Reset .......................................................................... 152
Recovery using the Windows 8 recovery USB flash drive ............................ 153
Recovery using Windows 8 operating system media (purchased separately) . 154
Backing up, restoring, and recovering in Windows 7 ............................................................... 155
Creating recovery media ........................................................................................ 155
Creating recovery media using HP Recovery Manager (select models only) ... 156
Creating recovery discs with HP Recovery Disc Creator (select models only) . . 157
Creating recovery discs ............................................................ 157
Backing up your information .................................................................... 158
System Restore ...................................................................................................... 158
System Recovery ................................................................................................... 159
System Recovery when Windows is responding ......................................... 159
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