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HP EliteDesk 800 G1 Tower User Manual

HP EliteDesk 800 G1 Tower
295 pages
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Maintenance and Service Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-Slim Desktop

Table of Contents

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HP EliteDesk 800 G1 Tower Specifications

General IconGeneral
Tcase72.72 °C
Bus typeDMI
SteppingC0
Processor cache8 MB
Processor cores4
Processor modeli7-4790
System bus rate5 GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-4700 Desktop series
Processor socketLGA 1150 (Socket H3)
Processor threads8
Processor codenameHaswell
Number of QPI links0
Processor frequency3.6 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency4 GHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)84 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
Memory slots4x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Memory layout (slots x size)1 x 4 GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD-ROM
Card reader integrated-
Total storage capacity500 GB
Intel segment taggingEnterprise
Intel® Virtualization Technology (Intel® VT)VT-d, VT-x
On-board graphics cardYes
On-board graphics card ID0x412
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4600
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.024 GB
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1200 MHz
Number of displays supported (on-board graphics)3
Recovery operating systemWindows 8.1 Pro
Operating system installedWindows 7 Professional
Operating system architecture64-bit
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
Chassis typeMicro Tower
Product colorBlack
Country of originChina
Product typePC
Motherboard chipsetIntel® Q87
Scalability1S
Processor codeSR1QF
Processor ARK ID80806
Intel TSX-NI version0.00
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Thermal solution specificationPCG 2013D
Intel Identity Protection Technology version1.00
Power supply320 W
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)10 - 90 %
Weight and Dimensions IconWeight and Dimensions
Depth442 mm
Width170 mm
Height399 mm
Weight9300 g

Summary

1 Product features

Standard configuration features

Overview of standard features across different computer models.

2 Activating and Customizing the Software

3 Illustrated parts catalog

Tower (TWR) chassis spare parts

Lists spare parts for the Tower (TWR) chassis, including major components.

Small Form Factor (SFF) chassis spare parts

Lists spare parts for the Small Form Factor (SFF) chassis, including major components.

Ultra-Slim Desktop (USDT) chassis spare parts

Lists spare parts for the Ultra-slim Desktop (USDT) chassis, including major components.

4 Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Explains the risks of static discharge and how to prevent damage to components.

5 Removal and replacement procedures: Tower (TWR)

System board and PCI expansion slot daughter card

Procedures for removing and replacing the system board and expansion slot daughter card.

6 Removal and replacement procedures: Small Form Factor (SFF)

Power supply

Step-by-step guide to removing and replacing the SFF power supply unit.

7 Removal and replacement procedures: Ultra-slim Desktop (USDT)

Preparation for disassembly

Initial steps and safety procedures before disassembling the USDT computer.

Memory

Information on memory modules (SODIMMs) for USDT, types, and installation.

Processor

Detailed instructions for removing and replacing the processor in USDT computers.

System board

Procedures for removing and replacing the system board in USDT computers.

8 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Overview of functions and access methods for the Computer Setup (F10) utility.

9 Troubleshooting without diagnostics

Before you call for technical support

Recommended steps to isolate problems before contacting technical support.

Solving general problems

Common causes and solutions for general computer problems like lock-ups.

Solving display problems

Troubleshooting steps for common display issues like blank screens or fuzzy images.

Solving audio problems

Solutions for common audio problems like sound cutting out or low volume.

Solving keyboard and mouse problems

Solutions for common keyboard and mouse issues like unresponsiveness or jerky movement.

Solving Hardware Installation Problems

Guidance for resolving issues when adding or removing hardware.

Solving Network Problems

Troubleshooting steps for common network connectivity issues.

Solving software problems

Solutions for common software issues like installation errors or conflicts.

Solving processor problems

Troubleshooting steps for common processor issues like overheating or poor performance.

Solving Internet access problems

Troubleshooting steps for common Internet connectivity issues.

10 POST error messages

POST numeric codes and text messages

Lists POST error codes, messages, and recommended actions for troubleshooting.

11 Password security and resetting CMOS

Clearing and resetting the CMOS

Steps to reset CMOS to factory defaults, including backing up settings.

Resetting the password jumper

Instructions for clearing setup or power-on passwords by resetting a jumper.

12 HP PC Hardware Diagnostics

Why run HP PC Hardware Diagnostics – UEFI

Explains the benefits and purpose of using HP PC Hardware Diagnostics.

How to access and run HP PC Hardware Diagnostics - UEFI

Step-by-step guide on accessing and launching the UEFI diagnostics tool.

13 System backup and recovery

Backing up, restoring, and recovering in Windows 8

Overview of tools and processes for backing up and recovering data in Windows 8.

Backing up, restoring, and recovering in Windows 7

Overview of tools and processes for backing up and recovering data in Windows 7.

System Recovery

Explains how to perform a system recovery to restore factory settings.

System Recovery when Windows is responding

Steps for performing system recovery when Windows is operational.

System Recovery using recovery media (select models only)

Instructions for system recovery using created recovery media.

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