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HP EliteDesk 800 G3 SFF User Manual

HP EliteDesk 800 G3 SFF
154 pages
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Maintenance and Service Guide
HP EliteDesk 800 G3 SFF Business PC

Table of Contents

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HP EliteDesk 800 G3 SFF Specifications

General IconGeneral
MemoryUp to 64 GB DDR4-2400 SDRAM
Form FactorSmall Form Factor (SFF)
ChipsetIntel Q270
ProcessorIntel Core i7-7700, i7-7700T, i7-7700K, i5-7500, i5-7500T, i5-7600, i5-7600T, i3-7100, i3-7100T, i3-7300, i3-7300T, i3-7320, Pentium G4560, Pentium G4560T, Pentium G4600, Pentium G4620, Celeron G3930, Celeron G3930T, Celeron G3950
GraphicsIntel HD Graphics 630 (integrated), optional discrete graphics
Operating SystemWindows 10 Pro
NetworkIntel I219LM Gigabit Network Connection
PortsVGA, DisplayPort, RJ-45
Expansion Slots1 PCIe x16, 1 PCIe x1
Power Supply240W
Weight4.53 kg
USB PortsFront: 4 (USB 3.1 Gen 1), Rear: 6 (USB 3.1 Gen 1), 2 (USB 2.0)
Dimensions13.3 x 11.5 x 3.7 inches (338 x 292 x 94 mm)

Summary

Safety Warning Notice

Product Features

Standard Configuration Features

Describes the standard features of the computer, which may vary by model.

Front Panel Components

Details the components located on the front of the HP EliteDesk 800 G3 SFF Business PC.

Rear Panel Components

Details the components located on the rear of the HP EliteDesk 800 G3 SFF Business PC.

Serial Number Location

Explains where to find the unique serial number and product ID on the computer.

Illustrated Parts Catalog

Small Form Factor (SFF) Chassis Spare Parts

Lists and illustrates major components and spare parts for the SFF chassis.

Misc Parts

Illustrates and lists various smaller or miscellaneous parts for the SFF chassis.

Cables and Adapters

Lists and illustrates various cables and adapters used with the computer.

Boards, Cards, and Ports

Lists various system boards, expansion cards, and ports available for the computer.

Drives

Lists the various types of hard drives and optical drives supported by the computer.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Explains the risks of electrostatic discharge (ESD) and how it can damage components.

Preventing Electrostatic Damage to Equipment

Provides precautions and methods to prevent damage from electrostatic discharge.

Personal Grounding Methods and Equipment

Details equipment like wrist straps for preventing static electricity damage.

Grounding the Work Area

Outlines precautions for grounding the work area to prevent static damage.

Recommended Materials and Equipment

Lists recommended materials and tools for preventing static electricity.

Operating Guidelines

Provides guidelines to prevent overheating and prolong the life of the computer.

Routine Care

Covers general cleaning safety precautions for the computer and its components.

Service Considerations

Lists considerations for disassembly and assembly of the computer.

Tools and Software Requirements

Lists the necessary tools and software for servicing the computer.

Removal and Replacement Procedures – Small Form Factor (SFF) Chassis

Preparation for Disassembly

Outlines initial safety procedures and steps before disassembling the computer.

Access Panel

Describes how to remove and install the computer's access panel for internal access.

Front Bezel

Details the procedure for removing and installing the front bezel of the computer.

Slim Optical Drive Bezel Blank

Explains how to remove the bezel blank covering the slim optical drive bay.

Front Bezel Dust Filter

Covers the procedure for removing, cleaning, and replacing the front bezel dust filter.

System Board Connections

Identifies system board connectors and their corresponding components.

Memory

Provides specifications for DDR4-SDRAM memory modules and how to install them.

Populating DIMM Sockets

Explains how DIMM sockets are populated for single, dual, or flex memory modes.

Removing and Installing DIMMs

Step-by-step guide for removing and installing memory modules (DIMMs).

Expansion Card

Details how to remove, replace, or add PCI Express expansion cards.

Drives

Lists drive positions and general guidelines for installing and removing drives.

Removing a 9.5 mm Slim Optical Drive

Provides instructions for removing the 9.5 mm slim optical drive from the computer.

Installing a 9.5 mm Slim Optical Drive

Provides instructions for installing the 9.5 mm slim optical drive into the computer.

Removing a 3.5-inch Hard Drive

Step-by-step guide for removing a 3.5-inch hard drive from the computer.

Installing a 3.5-inch Hard Drive

Step-by-step guide for installing a 3.5-inch hard drive into the computer.

Hard Drive Cage

Describes how to rotate the hard drive cage for component access.

Removing a 2.5-inch Hard Drive

Provides instructions for removing a 2.5-inch hard drive from the computer.

Installing a 2.5-inch Hard Drive

Provides instructions for installing a 2.5-inch hard drive into the computer.

Removing and Installing an M.2 SSD Storage Card

Details how to remove and install M.2 SSD storage cards in the computer.

WLAN Module

Explains how to remove and install the WLAN module.

Air Duct

Describes how to remove and reinstall the air duct for component access.

Power Supply

Provides procedures for removing and installing the computer's power supply unit.

Fan Sink

Details how to remove and install the fan sink assembly for the processor.

Processor

Step-by-step instructions for removing and installing the computer's processor.

Antennas

Explains how to remove and replace the WLAN antennas.

Option Port Board

Describes how to remove and install an optional port expansion board.

Hood Lock

Details the procedure for removing and installing the computer's hood lock.

Hood Sensor

Explains how to remove and install the hood sensor for chassis intrusion detection.

Card Reader

Provides instructions for removing and installing the computer's card reader.

Speaker

Details how to remove and install the internal speaker.

System Board

Covers the removal and replacement of the main system board.

System Board Callouts

Identifies various connectors and components on the system board.

Changing from Desktop to Tower Orientation

Explains how to reorient the computer from a desktop to a tower configuration.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Lists the various functions and capabilities of the Computer Setup (F10) Utility.

Using Computer Setup (F10) Utilities

Provides step-by-step instructions on how to access and navigate the Computer Setup utility.

Computer Setup–Main

Details the options available within the Main section of the Computer Setup utility.

Computer Setup–Security

Covers security settings, including BIOS administrator and user passwords.

Computer Setup–Advanced

Describes advanced configuration options for users.

Computer Setup—UEFI Drivers

Explains how to access the UEFI driver management application.

Recovering the Configuration Settings

Details how to save and restore computer configuration settings using USB media.

Troubleshooting Without Diagnostics

Safety and Comfort

Provides warnings and guidance on establishing a safe work environment.

Before You Call for Technical Support

Lists troubleshooting steps to take before contacting technical support.

Helpful Hints

Offers general suggestions for resolving computer, monitor, or software issues.

Solving General Problems

Provides common causes and solutions for general computer problems.

Solving Power Problems

Addresses common causes and solutions for power-related issues.

Solving Hard Drive Problems

Offers solutions for various hard drive errors and performance issues.

Solving Media Card Reader Problems

Provides troubleshooting steps for media card reader issues.

Solving Display Problems

Offers solutions for common display and monitor problems.

Solving Audio Problems

Provides troubleshooting steps for audio output and input issues.

Solving Printer Problems

Offers solutions for common printer connectivity and functionality issues.

Solving Keyboard and Mouse Problems

Provides troubleshooting steps for keyboard and mouse input devices.

Solving Hardware Installation Problems

Addresses issues encountered when installing new hardware components.

Solving Network Problems

Offers solutions for common network connectivity and driver issues.

Solving USB Flash Drive Problems

Provides troubleshooting steps for USB flash drive recognition and functionality.

Solving Front Panel Component Problems

Troubleshoots issues with devices connected to the computer's front panel.

Solving Internet Access Problems

Offers solutions for common problems connecting to the internet.

Solving Software Problems

Addresses common issues related to application installation and execution.

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

POST Numeric Codes and Text Messages

Lists POST errors with numeric codes and text messages, including recommended actions.

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Explains how to interpret system validation diagnostic LED blink and beep code patterns.

Password Security and Resetting CMOS

Resetting the Password Jumper

Provides steps to reset the BIOS administrator and power-on passwords using a jumper.

Clearing and Resetting the BIOS

Details how to reset BIOS settings to factory defaults using the CMOS button.

Using HP PC Hardware Diagnostics (UEFI)

To Start HP PC Hardware Diagnostics (UEFI)

Step-by-step guide on how to launch the HP PC Hardware Diagnostics tool.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Instructions on downloading the HP PC Hardware Diagnostics tool to a USB drive.

Backing Up, Restoring, and Recovering

Backing Up, Restoring, and Recovering in Windows 10

Covers processes for creating recovery media, backups, and restoring systems in Windows 10.

Creating Recovery Media and Backups

Explains methods for creating recovery media and system backups.

Creating HP Recovery Media (Select Products Only)

Provides steps to create HP Recovery media for specific computer models.

Restore and Recovery

Outlines various options for recovering the computer system.

Recovering Using HP Recovery Manager

Details how to use HP Recovery Manager for system recovery.

Changing the Computer Boot Order

Explains how to modify the boot order in BIOS for starting from different devices.

Removing the HP Recovery Partition (Select Products Only)

Describes how to remove the HP Recovery partition to free up disk space.

Backing Up, Restoring, and Recovering in Windows 7

Covers backup, restore, and recovery tools for Windows 7 systems.

Creating Recovery Media with HP Recovery Disc Creator

Explains how to create recovery DVDs using the HP Recovery Disc Creator software.

Backing Up Your Information

Provides guidance on backing up personal files and system data.

Performing a System Recovery

Details tools and procedures for performing a system recovery after failure.

Using the Windows Recovery Tools

Describes how to use Windows tools for file recovery and system restore.

Appendix A Battery Replacement

Type 1

Instructions for replacing the battery using Type 1 holder mechanism.

Type 2

Instructions for replacing the battery using Type 2 holder mechanism.

Type 3

Instructions for replacing the battery using Type 3 holder mechanism.

Appendix B Power Cord Set Requirements

General Requirements

Lists general requirements for power cord sets applicable to all countries.

Japanese Power Cord Requirements

Specific requirements for using power cords in Japan.

Appendix C Statement of Memory Volatility

Current BIOS Steps

Steps to restore nonvolatile memory and clear personal data.

Nonvolatile Memory Usage

Details the types, purpose, and write protection of nonvolatile memory.

Questions and Answers

Provides answers to common questions about BIOS and system configuration.

Appendix D Specifications

SFF Specifications

Lists physical, environmental, and electrical specifications for the SFF chassis.

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