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HP EliteDesk 800 G4 SFF User Manual

HP EliteDesk 800 G4 SFF
144 pages
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Maintenance and Service Guide
HP EliteDesk 800 G4 SFF Business PC

Table of Contents

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HP EliteDesk 800 G4 SFF Specifications

General IconGeneral
ChipsetIntel Q370
MemoryUp to 64 GB DDR4-2666 SDRAM
Form FactorSmall Form Factor (SFF)
Processor OptionsIntel Core i3, i5, i7 (8th Gen)
Storage Options2.5-inch HDD/SSD, M.2 SSD
GraphicsIntel UHD Graphics 630
PortsUSB 3.1 Gen 1, USB 3.1 Gen 2, USB-C, DisplayPort, HDMI, VGA, RJ-45, audio
Operating SystemWindows 10 Pro
Audiointernal speaker
Expansion Slots1 M.2 2230; 1 M.2 2280; 1 PCIe 3.0 x1; 1 PCIe 3.0 x16; 2 PCIe 3.0 x1 (x4)
Weight5.0 kg

Summary

Safety Warning Notice

Product Features

Standard Configuration Features

Details on the typical features and capabilities of the computer model.

Front Panel Components

Rear Panel Components

Serial Number Location

Illustrated Parts Catalog

Computer Major Components

Detailed listing and visual identification of the main internal parts of the computer.

Miscellaneous Parts

Routine Care, Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Essential information on preventing damage to components from static electricity.

Preventing Electrostatic Damage to Equipment

Personal Grounding Methods and Equipment

Details on using wrist straps and heel straps for grounding.

Grounding the Work Area

Guidelines for preparing a static-safe work environment.

Recommended Materials and Equipment

Operating Guidelines

Routine Care

General Cleaning Safety Precautions

Important safety rules to follow when cleaning computer components.

Cleaning the Computer Case

Step-by-step instructions for cleaning the computer's exterior case.

Cleaning the Keyboard

Instructions for cleaning the computer's keyboard.

Cleaning the Monitor

Cleaning the Mouse

Service Considerations

Tools and Software Requirements

List of necessary tools and software for servicing the computer.

Cables and Connectors

Hard Drives

Lithium Coin Cell Battery

SATA Hard Drives

SATA Data Cable

SMART ATA Drives

Cable Management

Removal and Replacement Procedures

Preparation for Disassembly

Essential steps to prepare the computer before beginning any disassembly.

Access Panel

Front Bezel

Slim Optical Drive Bezel Blank

Front Bezel Dust Filter

System Board Connections

Memory

Populating DIMM Sockets

Guidelines and procedures for installing memory modules into DIMM sockets.

Removing and Installing DIMMs

Detailed, step-by-step instructions for removing and installing memory modules.

Expansion Card

Drives

Drive Positions

Identification of the locations for 3.5-inch, 2.5-inch, and optical drive bays.

Removing and Installing Drives

General guidelines and precautions for removing and installing various types of drives.

Removing a 9.5 mm Slim Optical Drive

Installing a 9.5 mm Slim Optical Drive

Removing a 3.5-inch Hard Drive

Installing a 3.5-inch Hard Drive

Drive Cage

Removing a 2.5-inch Hard Drive

Installing a 2.5-inch Hard Drive

Removing and Installing an M.2 SSD Storage Card

WLAN Module

Hood Lock

Card Reader

Antennas

Air Duct

Option Board

Optional Rear Port

Fan Sink

Fan

Processor

Power Supply

Speaker

System Board

System Board Callouts

Changing from Desktop to Tower Orientation

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Summary of functions performable using the Computer Setup utility.

Using Computer Setup (F10) Utilities

Step-by-step guide on how to access and navigate the Computer Setup utility.

Computer Setup—Main

Computer Setup—Security

Computer Setup—Advanced

Computer Setup—UEFI Drivers

Recovering the Configuration Settings

Troubleshooting Without Diagnostics

Safety and Comfort

Guidelines for establishing a safe and comfortable work environment.

Before You Call for Technical Support

Steps to take before contacting technical support for assistance with computer issues.

Helpful Hints

Solving General Problems

Solving Power Problems

Solving Hard Drive Problems

Solving Media Card Reader Problems

Solving Display Problems

Solving Audio Problems

Solving Printer Problems

Solving Keyboard and Mouse Problems

Solving Hardware Installation Problems

Solving Network Problems

Solving Memory Problems

Solving CD-ROM and DVD Problems

Solving USB Flash Drive Problems

Solving Front Panel Component Problems

Solving Software Problems

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

POST Numeric Codes and Text Messages

Lists POST errors with numeric codes and text messages and their recommended actions.

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Password Security and Resetting CMOS

Resetting the Password Jumper

Steps to reset BIOS passwords by using the password jumper.

Clearing and Resetting the BIOS

Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

How to use the HP PC Hardware Diagnostics Windows utility for hardware testing.

Downloading the Latest HP PC Hardware Diagnostics Windows Version

Steps to download the latest version of HP PC Hardware Diagnostics Windows.

Downloading HP Hardware Diagnostics Windows by Product Name or Number (select products only)

Instructions for downloading diagnostics by product name or number.

Installing HP PC Hardware Diagnostics Windows

Instructions for installing HP PC Hardware Diagnostics Windows.

Using HP PC Hardware Diagnostics UEFI

How to use HP PC Hardware Diagnostics UEFI for diagnosing hardware issues.

Starting HP PC Hardware Diagnostics UEFI

Steps to start HP PC Hardware Diagnostics UEFI.

Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive

Guide for downloading HP PC Hardware Diagnostics UEFI onto a USB drive.

Downloading the Latest HP PC Hardware Diagnostics UEFI Version

Steps to download the latest UEFI version of HP PC Hardware Diagnostics.

Using Remote HP PC Hardware Diagnostics UEFI Settings (select products only)

Downloading Remote HP PC Hardware Diagnostics UEFI

Instructions for downloading Remote HP PC Hardware Diagnostics UEFI.

Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version

Steps to download the latest version of Remote HP PC Hardware Diagnostics UEFI.

Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number

How to download remote UEFI diagnostics by product name or number.

Customizing Remote HP PC Hardware Diagnostics UEFI Settings

How to customize remote diagnostic settings in Computer Setup.

Battery Replacement

Power Cord Set Requirements

General Requirements

General requirements for power cord sets applicable to all countries.

Japanese Power Cord Requirements

Specific power cord requirements for use in Japan.

Country-Specific Requirements

Specifications

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