HP Engage One Retail System 143 - Page 6

Installing a security screw on the Engage One head unit and VESA mount ....................................................... 30
Removing the display panel ................................................................................................................................ 31
Replacing the display panel ................................................................................................................................. 32
System board components .................................................................................................................................. 34
Installing a 2 x 20 customer-facing display (CFD) ............................................................................................... 34
Installing memory ............................................................................................................................................... 37
DDR4-SDRAM SODIMMs .................................................................................................................... 37
Removing and installing a memory module ..................................................................................... 37
Removing and installing an M.2 solid-state drive (SSD) ..................................................................................... 40
Inserting an internal SD card ............................................................................................................................... 41
Removing and installing a WLAN module ........................................................................................................... 42
4 Using the column printer .............................................................................................................................. 44
Standard features ................................................................................................................................................ 44
Printing features .................................................................................................................................................. 44
When to change the receipt paper ...................................................................................................................... 45
Loading the printer receipt paper ........................................................................................................................ 45
Thermal paper specications .............................................................................................................................. 46
Qualied paper grades ........................................................................................................................................ 46
Troubleshooting the printer ................................................................................................................................ 47
Printer tone and green LED ............................................................................................................... 48
Printing issues ................................................................................................................................... 48
Printer does not function .................................................................................................................. 49
Latch failsafe ..................................................................................................................................... 50
Cleaning the printer ............................................................................................................................................. 50
5 Conguring the software .............................................................................................................................. 51
Touch screen calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail .................. 51
Conguring optional HP integrated peripheral modules .................................................................................... 51
Appendix A Enabling encryption on the MSR ..................................................................................................... 52
Appendix B Electrostatic discharge .................................................................................................................. 53
Preventing electrostatic damage ........................................................................................................................ 53
Grounding methods ............................................................................................................................................. 53
Appendix C Computer operating guidelines, routine care, and shipping preparation ............................................ 54
Computer operating guidelines and routine care ............................................................................................... 54
Touch screen maintenance .................................................................................................................................. 54
MSR maintenance ................................................................................................................................................ 55
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