What to do if HP Touch terminals seem to be locked up?
If your HP Touch terminal seems locked up because a program has stopped responding, try the normal Windows “Shut Down” procedure. If that doesn't work, press and hold the power button for at least four seconds to turn off the power. Then, press the power button again to restart the computer.
What to do if HP Touch terminals will not respond to USB keyboard or mouse?
If your HP Touch terminal computer will not respond to a USB keyboard or mouse, first, try pressing the power button or any key to resume from standby mode. If that doesn't work, unplug and plug in the device to reset its power. As a last resort, restart the computer.
What to do if the HP Touch terminals computer appears locked up and will not turn off when the power button is pressed?
If your HP Touch terminal computer appears locked up and will not turn off when you press the power button, press and hold the power button for at least four seconds until the computer turns off. Then, disconnect the power cord from the electrical outlet.
Why is my HP rp5800 Touch terminals experiencing poor performance?
If you're experiencing poor performance on your HP Touch terminal, ensure that airflow to the computer is not blocked by leaving a 10.2-cm (4-inch) clearance on all vented sides. Also, check that the fans are connected and working properly, and that the processor heat sink is installed correctly. Consider transferring data to free space if the hard drive is full, adding more memory if it's low, defragmenting the hard drive, restarting the computer to release reserved memory, running a virus protection program, and closing unnecessary applications.
What does it mean if my HP rp5800 Touch terminals computer powered off automatically and the Power LED flashes Red two times?
If your HP Touch terminal computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times, it means that the processor thermal protection has been activated. Ensure that the computer air vents are not blocked and the processor cooling fan is running. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. If fan is plugged in, but is not spinning, then replace the heat sink/fan assembly.
How to fix incorrect date and time display on HP rp5800 Touch terminals?
If your HP Touch terminal computer date and time display is incorrect, first, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery.
What to do if HP Touch terminals system does not power on?
If your HP Touch terminal system does not power on and the LEDs on the front of the computer are not flashing, press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then check if a device is causing the problem by removing ALL attached devices. Replace the device that is causing the failure.
How to fix 'Unable to connect to the Internet' on HP rp5800 Touch terminals?
If you are unable to connect to the Internet on your HP Touch terminal, verify your Internet settings or contact your ISP for assistance. Also, reconnect the modem and verify the connections using the quick setup documentation. Finally, verify that the Web browser is installed and set up to work with your ISP.
Why is there no sound or sound volume is too low on my HP rp5800 Touch terminals?
If there is no sound or the sound volume is too low on your HP Touch terminal, check the F10 BIOS settings to make sure the internal system speaker is not muted. Also, ensure that the external speakers are properly connected and powered on, and that the speakers' volume control is set correctly. Finally, use the system volume control available in the operating system to make sure the speakers are not muted or to increase the volume.
Why does the F1 prompt display every time my HP rp5800 Touch terminals computer is powered on?
If your HP Touch terminal F1 prompt displays every time the computer is powered on, it may be because the computer is configured with a 50°C thermal kit, and a non-compliant component has since been added. Remove the non-compliant component.
Step-by-step instructions for automatically installing the operating system.
Procedure to download and install Windows updates via Internet Explorer.
Guidance on installing optional hardware device drivers after OS installation.
Overview of the functions available within the Computer Setup utility.
Steps to access and navigate the Computer Setup Utilities menu.
Details on the 'File' options within Computer Setup, including system information.
Configuration options for storage devices within Computer Setup.
Security settings available in Computer Setup, including passwords and device security.
Power management settings within Computer Setup.
Advanced configuration options for system setup.
Overview of the HP Vision Diagnostics utility for hardware testing.
Instructions on how to access the HP Vision Diagnostics utility.
Displays system configuration information within HP Vision Diagnostics.
Allows selection of system parts, test types, and testing modes.
Identification and spare part numbers for main computer components.
List of available hard drives and optical drives with spare part numbers.
Identification and spare part numbers for various expansion cards.
Characteristics and specifications for SATA hard drives.
Details on SATA data and power cable pin assignments.
Information on preventing damage from static electricity.
Guidelines for maintaining and cleaning the computer system.
Important considerations for performing service on the computer.
Initial safety procedures and steps before disassembling the computer.
Procedure for removing and installing the computer access panel.
Information on memory modules, installation, and specifications.
Procedures for installing various types of expansion cards.
Procedures for installing and removing hard drives and optical drives.
Procedure for removing and installing the CPU heat sink.
Procedure for removing and installing the computer processor.
Procedure for removing and installing the computer power supply.
Procedure for removing and installing the computer system board.
Components included in the 50°C thermal kit.
Procedure for replacing the radial fan assembly for 50°C configuration.
Procedure for replacing the heat partition for 50°C configuration.
Pin assignments for keyboard connectors.
Pin assignments for mouse connectors.
Pin assignments for USB connectors.
Pin assignments for PCI Express connector Pin A.
Overview of the Power-On Self-Test diagnostic process.
List of POST error codes and associated recommended actions.
Guide to understanding front panel LED and audible diagnostic codes.
Steps to isolate problems before contacting technical support.
General suggestions for resolving computer, monitor, or software problems.
Common causes and solutions for general computer problems.
Common causes and solutions for power supply issues.
Common causes and solutions for hard drive errors.
Common causes and solutions for monitor and display issues.
Common causes and solutions for software-related issues.
General| Processor | Intel Core i3-2120 (3.3 GHz, 3 MB cache, 2 cores) |
|---|---|
| Memory | 4 GB DDR3 |
| Storage | 500 GB SATA (7200 rpm) |
| Operating System | Windows 7 Professional (64-bit) |
| Ports | VGA, DisplayPort, serial, parallel, audio in/out, RJ-45 |
| Power Supply | 240W |
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