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HP rp5800 User Manual

HP rp5800
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Maintenance & Service Guide
HP rp5800 Retail System

Table of Contents

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Questions and Answers:

HP rp5800 Specifications

General IconGeneral
ProcessorIntel Core i3-2120 (3.3 GHz, 3 MB cache, 2 cores)
Memory4 GB DDR3
Storage500 GB SATA (7200 rpm)
Operating SystemWindows 7 Professional (64-bit)
PortsVGA, DisplayPort, serial, parallel, audio in/out, RJ-45
Power Supply240W

Summary

Installing and Customizing the Software

Installing the Windows Operating System

Step-by-step instructions for automatically installing the operating system.

Downloading Microsoft Windows Updates

Procedure to download and install Windows updates via Internet Explorer.

Installing or Upgrading Device Drivers (Windows systems)

Guidance on installing optional hardware device drivers after OS installation.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Overview of the functions available within the Computer Setup utility.

Using Computer Setup (F10) Utilities

Steps to access and navigate the Computer Setup Utilities menu.

Computer Setup—File

Details on the 'File' options within Computer Setup, including system information.

Computer Setup—Storage

Configuration options for storage devices within Computer Setup.

Computer Setup—Security

Security settings available in Computer Setup, including passwords and device security.

Computer Setup—Power

Power management settings within Computer Setup.

Computer Setup—Advanced

Advanced configuration options for system setup.

Computer Diagnostic Features

Hewlett-Packard Vision Diagnostics

Overview of the HP Vision Diagnostics utility for hardware testing.

Accessing HP Vision Diagnostics

Instructions on how to access the HP Vision Diagnostics utility.

Survey Tab

Displays system configuration information within HP Vision Diagnostics.

Test Tab

Allows selection of system parts, test types, and testing modes.

Illustrated Parts Catalog

Computer Major Components

Identification and spare part numbers for main computer components.

Drives

List of available hard drives and optical drives with spare part numbers.

Expansion Cards

Identification and spare part numbers for various expansion cards.

Serial and Parallel ATA Drive Guidelines and Features

SATA Hard Drives

Characteristics and specifications for SATA hard drives.

SATA Hard Drive Cables

Details on SATA data and power cable pin assignments.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Electrostatic Discharge Information

Information on preventing damage from static electricity.

Routine Care

Guidelines for maintaining and cleaning the computer system.

Service Considerations

Important considerations for performing service on the computer.

Removal and Replacement Procedures

Preparation for Disassembly

Initial safety procedures and steps before disassembling the computer.

Access Panel

Procedure for removing and installing the computer access panel.

Memory

Information on memory modules, installation, and specifications.

Expansion Cards

Procedures for installing various types of expansion cards.

Drives

Procedures for installing and removing hard drives and optical drives.

Heat sink

Procedure for removing and installing the CPU heat sink.

Processor

Procedure for removing and installing the computer processor.

Power Supply

Procedure for removing and installing the computer power supply.

System Board

Procedure for removing and installing the computer system board.

50°C Configuration Components

50°C Thermal Kit

Components included in the 50°C thermal kit.

50°C Radial Fan

Procedure for replacing the radial fan assembly for 50°C configuration.

50°C Heat Partition

Procedure for replacing the heat partition for 50°C configuration.

Appendix A Connector Pin Assignments

Keyboard

Pin assignments for keyboard connectors.

Mouse

Pin assignments for mouse connectors.

USB

Pin assignments for USB connectors.

PCI Express, Pin A

Pin assignments for PCI Express connector Pin A.

Appendix C POST Error Messages

Power-On Self-Test (POST)

Overview of the Power-On Self-Test diagnostic process.

POST Numeric Codes and Text Messages

List of POST error codes and associated recommended actions.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

Guide to understanding front panel LED and audible diagnostic codes.

Appendix E Troubleshooting Without Diagnostics

Before You Call for Technical Support

Steps to isolate problems before contacting technical support.

Helpful Hints

General suggestions for resolving computer, monitor, or software problems.

Solving General Problems

Common causes and solutions for general computer problems.

Solving Power Problems

Common causes and solutions for power supply issues.

Solving Hard Drive Problems

Common causes and solutions for hard drive errors.

Solving Display Problems

Common causes and solutions for monitor and display issues.

Solving Software Problems

Common causes and solutions for software-related issues.

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